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Killerton - Second-hand Bookshop

Broadclyst, Exeter, Devon, EX5 3LE

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope, manual doors and a door permanently held open.
  • This entrance is at the front of the shop in the courtyard.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is in the toilet block in the main car park area. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • Canes and walking poles are also available to borrow free of charge.
    These can be borrowed from the visitor reception or the house.
    The visitor shuttle is stationed outside visitor reception, but can be summoned to the house, car park, chapel or garden by using the call point in the car park or by speaking to a member of staff or volunteer.

Route to (the Second-hand Bookshop)

  • From the visitor reception entrance go to the top right of the courtyard.
    The bookshop will be straight in front of you.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Shop

  • Access into the shop is via a slight ramp/slope.
  • The slope is over 150cm wide, with no handrails.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 111cm.
  • Internally the door has a medium colour contrast.
  • The majority of aisle widths are over 150cm.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is not a low level counter at a suitable height for a wheelchair user.
  • The counter does not have a hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.