You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: a large map in the car park and an information board in the car park.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a toilet with some adaptations, step free standard toilets and a parent and baby room.
• The toilet with adaptations for disabled people surveyed can be found to the right as you enter in the toilet block..
• This toilet with adaptations for disabled people is approximately 2m from the toilet block entrance.
• The standard toilets surveyed can be found in the toilet block.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: the stable courtyard, containing the coffee shop and shops, the wider estate and parkland, the play and picnic area, the second-hand book shop and the gift and plant shop.
• At this location the following areas are free to access for National Trust members but payable for everyone else: most areas of the site except some trails and specific programmed events such as ranger walks and public lectures.
• At this location the following areas require payment from everyone (including National Trust members): some trails and specific programmed events such as ranger walks and public lectures.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the site.
• The nearest bus stops are on the B3181, both 0.6 miles from the site and served by buses at 15 minute intervals.
• The nearest train station is Pinhoe.
• Pinhoe Station is approximately 5 miles from the site.
  There are no bus services from Pinhoe Station to the nearest bus stops.
• For the latest travel options and information you can plan your travel using Traveline (opens new tab).

You are on Parking. Skip to the next section.

Parking

• This site has a car park.
• This is an open air car park with a tarmac and gravel surface.
• Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
• There are clearly presented payment signs.
• Maps and information boards are available.
• There are more than 10 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
• There is a hatched zone on both sides and to the rear.
• Obstacles from the car park include: cobbles, slopes/ramps and a lack of pedestrian walkways to cross the car park.
• There are not parent and child parking bays available.
• There are 6 electric vehicle charging points.
• There is no electric vehicle charging point designated for Blue Badge holders.
• An app is required for electric vehicle charging and Payment is via tap and pay (contactless payment).
• There is not a designated drop-off point.
• To get to the visitor reception building you can either take the steep ramp to the right of the toilet block or the steps to the left of the toilet block.

You are on Entrance (Granary Toilet Block). Skip to the next section.

Entrance (Granary Toilet Block)

• The entrance surveyed is located at the front of the toilet block.
• There is step-free level access at the entrance.
• There is a single manual door which is permanently open.
• The width of the opening is 95cm.

You are on Toilet with Adaptations (Granary Toilet Block - Ambulant - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Granary Toilet Block - Ambulant - Right Hand Transfer)

• This toilet is located to the right after you enter the toilet block.
• There is step-free level access into the toilet.
• This toilet is approximately 2m from the toilet block entrance.
• There is tactile and pictorial signage on or near the door.
• The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the toilet door opening is 87cm.
• The door has a lever twist lock.
• The dimensions of the cubicle are 147cm x 218cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 61cm from the side of the toilet pan to the wall.
• There is a lever flush on the right transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
• The following fixtures cannot be reached from the toilet seat: soap dispenser, towel dispenser and hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 118cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 84cm.
• The height of the towel dispenser is 135cm.
• The height of the hand dryer is 75cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have a full length mirror.
• The height of the coat hook is 135cm from the floor.
• The following have a high colour contrast with their surroundings: the toilet seat.
• The following have a less clear colour contrast with their surroundings: all grab rails, the internal door, the dropdown rail and the floor.
• Lighting levels are moderate to good.

You are on Standard Toilet (Granary Toilet Block - Male). Skip to the next section.

Standard Toilet (Granary Toilet Block - Male)

• There is step-free level access into the toilet.
• The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 77cm.
• Internally the door has a medium colour contrast.
• The width of the widest cubicle door opening is 57cm.
• The wash basin tap type is push.
• Lighting levels are bright.
• There are hand dryers.
• There is a second entrance door which opens outwards to a width of 77cm.

You are on Standard Toilet (Granary Toilet Block - Female). Skip to the next section.

Standard Toilet (Granary Toilet Block - Female)

• There is step-free level access into the toilet.
• The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 77cm.
• Internally the door has a medium colour contrast.
• The width of the widest cubicle door opening is 57cm.
• The wash basin tap type is push.
• Lighting levels are bright.
• There are hand dryers.
• There is a baby change facility which is not at a suitable height for a wheelchair user.
• There is a second entrance door which opens outwards to a width of 77cm.

You are on Parent and Baby Room / Baby Feeding Room (Granary Toilet Block). Skip to the next section.

Parent and Baby Room / Baby Feeding Room (Granary Toilet Block)

• There is step-free level access into the room.
• The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
• The width of the door opening is 57cm.
• Internally the door has a medium colour contrast.
• The height of the baby change table is 92cm.
• The wash basin tap type is push.
• There is a toilet in the parent and baby room.
• Waste bins include: a nappy bin and a general waste bin without lid.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• Sensory packs can be borrowed which include: ear defenders.
• You can borrow these from visitor reception. View more information about booking and collection of equipment.
• You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from visitor reception. View more information about booking and collection of equipment.
• Canes and walking poles are also available to borrow free of charge.
  These can be borrowed from the visitor reception or the house.
  The visitor shuttle is stationed outside visitor reception, but can be summoned to the house, car park, chapel or garden by using the call point in the car park or by speaking to a member of staff or volunteer.

You are on Visitor Reception (Tickets and Information). Skip to the next section.

Visitor Reception (Tickets and Information)

• Access into the area is via a steep ramp/slope.
• The slope is over 150cm wide, with no handrails.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 104cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
• There is step-free level access around the area.
• The majority of aisle widths are under 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
• Some of the flooring is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet and carpet (deep pile).
• There is step-free level access to the counter.
• The height of the counter is 86cm.
• The counter has a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There are tables and chairs with armrests available in the visitor reception.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.

You are on Ramp or Slope (to Visitor Reception Counter). Skip to the next section.

Ramp or Slope (to Visitor Reception Counter)

• The ramp is steep and between 75cm and 150cm wide.
• The ramp has a handrail on the right going down.
• Lighting levels are moderate to good.

You are on Steps (to Visitor Reception Counter). Skip to the next section.

Steps (to Visitor Reception Counter)

• There are 4 steps.
• The steps are not clearly marked but there is a handrail on the left going down.
• Lighting levels are moderate to good.

You are on Exit. Skip to the next section.

Exit

• The exit is located to the left of the reception counter.
• There is step-free access via ramp at the exit.
• The slight ramp is between 75cm and 150cm wide, with a handrail on the right going down.
• The ramp overcomes the steps.
• There are 2 steps, which are clearly marked, with a handrail on the left going down.
• The handrails cover all steps.
• Some of the steps are not at the recommended height (between 15cm - 18cm).
• There is a single manual door which opens towards you.
• The width of the opening is 105cm.