Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access, manual doors and a door permanently held open.
This entrance is at the front of the building.
There is step-free access to the majority of the venue once inside.
There is stepped access to the seating area to right after you enter the building.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
The nearest toilet with adaptations for disabled people is House. View information about this toilet (new tab)

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Canes and walking poles are also available to borrow free of charge.
These can be borrowed from the visitor reception or the house.
The visitor shuttle is stationed outside visitor reception, but can be summoned to the house, car park, chapel or garden by using the call point in the car park or by speaking to a member of staff or volunteer.

Turn right out of the visitor reception through an archway, and take the first path on the right.
Follow this path to the house.
Take the path to the left of the house, and go through a gated entrance.
Follow the gravel path around the house.
The café is on the right after the house.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac, gravel, cobbles and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

The following information describes the picnic area located outside the front of the café.
Access into the area is via a slight ramp/slope.
The slope is between 75cm and 150cm wide, with no handrails.
There are tables.
No chairs have armrests on both sides.
The surface height of the lowest table is 76cm.
The surface height of the highest table is 76cm.
There is step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.

The entrance surveyed is located at the front of the café.
There is step-free level access at the entrance.
There are double manual doors (with one door locked) which open towards you.
The width of the opening is 52cm.
There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
The second door can be opened on request, giving an access width of 104cm.

This is a café which serves hot and cold meals and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups, large-handled mugs and large-handled cutlery.
Lighting levels are moderate to good.
There is background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high with a tray rail.
The counter is 99cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around some of the seating area.
There are tables, bench seats and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
There are some tables which are at a suitable height for a wheelchair user.
The surface height of the tables is 75cm.
The following furniture is permanently fixed: some of the chairs.
All flooring in the area is smooth and even.
Additional seating which does not have step-free level access is located to the right after you enter the café.
Some of the seating area has stepped access.

There is step-free level access into the toilet.
The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the door opening is 72cm.
Internally the door has a high colour contrast.
The male and female standard toilets were surveyed.
The width of the widest cubicle door opening is 72cm.
The wash basin tap type is lever.
Lighting levels are moderate to good.
There are no hand dryers.