Access Guide

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Summary

View information about opening hours.
The most accessible entrance has steep ramps/slopes.
This entrance is the accessible entrance for the restaurant and house.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system and on site-transport.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is to the rear of the second-hand bookshop building. View information about this toilet (new tab).

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and accessible maps.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

From the visitor reception exit, follow the path ahead.
Keep following the path which turns right.
Go through the gate at the rear right of the house and take the path to the left.
Follow the path to the accessible restaurant and house entrance.
Go through the door and then through the door on the right.
Follow the corridor to the right and then left.
The shop entrance is the first door on the right.
The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
Path surfaces along the route are concrete, paving stones and bonded gravel.
The majority of the paths are not wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

The entrance surveyed is located at the rear right of the restaurant and house.
There is step-free access via slope at the entrance.
The steep slope is over 150cm wide.
This entrance has an intercom.
Features not positioned at a suitable height for a wheelchair user include: the intercom.
There is a single manual gate which is permanently open.
The width of the opening is 101cm.
There is a second manual door which is permanently open.
The width of the opening is 104cm.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 99cm.
Internally the door has a low colour contrast.
The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There is step-free level access around the shop.
There is background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 93cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.