Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has a steep ramp/slope, a door permanently held open and a gate.
- This entrance is the accessible entrance to the restaurant and house.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, large print information, Braille information, audio description and on site-transport.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is to the rear of the second-hand bookshop building. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and accessible maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the House)
- From the visitor reception exit, follow the path ahead.
Keep following the path which turns right.
Go through the gate at the rear right of the house and take the path to the left.
Follow the path to the accessible restaurant and house entrance.
Go through the door and then through the door on the right.
The entrance is ahead. - The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
- Path surfaces along the route are concrete, paving stones and bonded gravel.
- The majority of the paths are not wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance (Accessible - Restaurant and House)
- The entrance surveyed is located at the rear right of the restaurant and house.
- There is step-free access via slope at the entrance.
- The steep slope is over 150cm wide.
- This entrance has an intercom.
- Features not positioned at a suitable height for a wheelchair user include: the intercom.
- There is a single manual gate which is permanently open.
- The width of the opening is 101cm.
- There is a second manual door which is permanently open.
- The width of the opening is 104cm.
Entrance (House)
- The entrance surveyed is located to the right as you enter via the great kitchen restaurant and house accessible entrance.
- There is step-free access via slope at the entrance.
- The steep slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which is permanently open.
- The width of the opening is 95cm.
- The slope is created by wear to the flooring and runs from left to right and right to left.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- There is background noise which varies, depending on the time of day.
- Tour information includes the following formats: information booklets, Braille, information board and audio guides.
- Floor plans/maps are available for the tour route.
- The tour does not have a hearing assistance system.
- There are chairs without armrests at regular intervals along the tour.
- All flooring along the tour route is smooth and even.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low throughout the tour route.
Stairs (Grand Staircase - Up Only)
- The floors which are accessible by stairs are G, 1.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail on the right going up.
- The highest step is 16cm high.
- The stairs are open.
- Lighting levels are low.
Stairs (Green Staircase - Down Only)
- The floors which are accessible by stairs are G, 1.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail on the left going down.
- The highest step is 14cm high.
- The stairs are open.
- Lighting levels are low.