Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope, a door permanently held open and a gate.
- This entrance is the accessible entrance to the restaurant and house.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is to the rear of the second-hand bookshop building. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and accessible maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the Great Kitchen Restaurant)
- From the visitor reception exit, follow the path ahead.
Keep following the path which turns right.
The accessible entrance gate is ahead, to the right of the main house.
Go through the gate and turn left.
The accessible entrance to the restaurant and house is on the left. - The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
- Path surfaces along the route are concrete, paving stones and bonded gravel.
- The majority of the paths are not wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance (Accessible - Restaurant and House)
- The entrance surveyed is located at the rear right of the restaurant and house.
- There is step-free access via slope at the entrance.
- The steep slope is over 150cm wide.
- This entrance has an intercom.
- Features not positioned at a suitable height for a wheelchair user include: the intercom.
- There is a single manual gate which is permanently open.
- The width of the opening is 101cm.
- There is a second manual door which is permanently open.
- The width of the opening is 104cm.
Entrance (Restaurant)
- The entrance surveyed is located to the left as you enter via the accessible restaurant and house entrance.
- There is step-free access via slope at the entrance.
- The steep slope is between 75cm and 150cm wide.
- There is a single manual door which is permanently open.
- The width of the opening is 100cm.
- The slope is created by wear to the flooring and runs from left to right and right to left.
Eating and Drinking
- This is a restaurant which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: handheld menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 116cm high.
- There is a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, long tables, booths, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the chairs.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Picnic Area
- The following information describes the picnic area located on the grass area at the rear of the restaurant.
- Access into the area is via slight ramps/slopes.
- The slope is over 150cm wide.
- There are tables.
- All chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The surface height of the lowest table is 76cm.
- The surface height of the highest table is 76cm.
- There is no step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to grass.