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Ilam Park - Manifold Tea Room

Ilam, Ashbourne, Staffordshire, DE6 2AZ

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has steps and a manual door.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is in the stable yard . View information about this toilet (new tab)

Route to (the Manifold Tea Room)

  • From the car park, follow the tarmac pathway to the courtyard.
    There are some bollards which have low contrast at the edge of the pathway.
    There are numerous drain covers and uneven surfaces.
    There is a block paved area in the courtyard which is very uneven.
    Go straight across the courtyard, to the left of the book shop.
    Continue straight ahead up the narrow path, which has a steep slope up to the gate for the tea room.
    Go through the held open gate and the entrance is to your right.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are tarmac and cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located to the rear of the building.
  • There is stepped access at the entrance.
  • There are 8 steps, which are unmarkedhandrails on both sides.
  • Steps are split with a resting area.
  • The handrails do not cover all steps.
  • Some of the steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 92cm.

Eating and Drinking

  • This is a tea room which serves hot and cold meals and snacks.
  • There is step-free level access into the area.
  • There is a counter where food and drink can be ordered and table service (on request only).
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are not easy to read (unclear font with poorly contrasting colours).
  • The following are available here: drinking straws, takeaway cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment and large-handled mugs.
  • Lighting levels are low.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 87cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 75cm.
  • All flooring in the area is smooth and even.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.