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Ilam Park - Book Shop

Ilam, Ashbourne, Staffordshire, DE6 2AZ

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and a manual door.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, large print information, a clearly signed hearing assistance system and an information board in the car park.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is in the stableyard. View information about this toilet (new tab)

Route to (the Book Shop)

  • The route from the car park is a tarmac pathway.
    There are some bollards which have low contrast at the edge of the pathway.
    There are numerous drain covers and uneven surfaces.
    When you reach the courtyard there is a block paved area which is very uneven.
    The entrance to the book shop is across the courtyard, facing you as you enter the courtyard.
  • Path surfaces along the route are tarmac and cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Shop (Book)

  • Access into the shop is via a slight ramp/slope.
  • The ramp is over 150cm wide, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 92cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The majority of aisle widths are under 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 94cm.
  • There is not a low level counter at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.