Skip to main content
The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Ickworth Estate - West Wing Shop

The Rotunda, Horringer, Bury St Edmunds, Suffolk, IP29 5QE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • View information about opening hours.
  • The most accessible entrance has steps, a steep ramp/slope and manual doors.
  • This entrance is located at the front of the West Wing.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is located on the basement level of West Wing. View information about this toilet (new tab)

Route to (West Wing Shop)

  • Follow the path from the welcome point to the end and turn right. Continue down the path to the fork. Take the path to the left and continue down to the West Wing shop entrance which is located on the right.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are gravel and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is an accessible shuttle which can take visitors to this area.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the welcome point. View more information about booking and collection of equipment.
  • There are charges to borrow the manual wheelchairs and cycles.
  • You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the welcome point. View more information about booking and collection of equipment.

Shop (West Wing Shop)

  • Access into the shop is via a steep ramp/slope (which bypasses any steps).
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • There are 2 steps, which are unmarked, with no handrails.
  • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 103cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The majority of aisle widths are over 150cm.
  • All flooring in the shop is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access around the shop.
  • There is background noise here which varies, depending on the time of day.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 94cm.
  • There is a low level counter at a suitable height for a wheelchair user.
  • The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment.