Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has steps and a door permanently held open.
- This entrance is on the basement level of the West Wing.
- There is not a member of staff available for help and assistance.
- The following are also available: seating.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and a standard toilet.
- The standard toilet surveyed can be found off the main corridor on the basement level.
Route to (Second Hand Bookshop)
- Follow the path from the welcome point to the end and then turn right. Continue down the path to the fork. Take the path to the left Continue down the path to the West Wing shop entrance. Proceed through the shop to the staircase. Take the staircase to the basement level. Once at the bottom of the stairs, turn right and the bookshop is on the left.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the welcome point. View more information about booking and collection of equipment.
- There are charges to borrow the manual wheelchairs and cycles.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the welcome point. View more information about booking and collection of equipment.
Steps
- There are 10 or more steps.
- The steps are not clearly marked but there are handrails on both sides.
- Lighting levels are moderate to good.
Shop (Second Hand Bookshop)
- There is step-free level access into the shop.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The majority of aisle widths are over 150cm.
- Flooring in the shop is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access around the shop.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
- The counter does not have a hearing assistance system.
- Books are paid for in cash using the box provided. Books can also be paid for using the card machine in the shop on the ground floor of the West Wing.
Toilet with Adaptations (Second Hand Bookshop - Ambulant - Left Hand Transfer)
- This toilet is located on the basement floor of the West Wing.
- There is step-free level access into the toilet.
- This toilet is approximately 19m from the West Wing shop entrance.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 79cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 146cm x 204cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 79cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 111cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 76cm.
- The height of the hand dryer is 98cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is not a shelf.
- The cubicle has: a sanitary bin and a pedal bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 178cm from the floor.
- The following have a high colour contrast with their surroundings: the dropdown rail and all grab rails.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the floor.
- Lighting levels are bright.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 73cm.
- Internally the door has a low colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 66cm.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room
- There is step-free level access into the room.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 73cm.
- Internally the door has a low colour contrast.
- The height of the baby change table is 91cm.
- The wash basin tap type is push.
- There is no seating available in the room.
- Waste bins include: a nappy bin.