Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a step and a manual door.
- This entrance is located at the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and audio format information.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located in the toilet block off the car park. View information about this toilet (new tab)
Route to (Porter's Lodge Café)
- Follow the path from the welcome point to the end and then turn right. The Porter's Lodge is on the left.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are gravel and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the welcome point. View more information about booking and collection of equipment.
- There are charges to borrow the manual wheelchairs and cycles.
- You can borrow or hire the following mobility vehicles: off-road/all-terrain mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the welcome point. View more information about booking and collection of equipment.
Entrance (Porter's Lodge Café)
- The entrance surveyed is located at the front of the building.
- There is step-free level access at the entrance.
- There is a single manual door which opens away from you.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking (Porter's Lodge Café)
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: takeaway cups.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 96cm high.
- There is a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are coffee tables, tables, armchairs and chairs without armrests available in the seating area.
- The seating area does not have: a priority table.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to loose chippings.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is additional seating outside.