Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope and a manual door.
- This entrance is located in the stableyard.
- There is step-free access once inside.
- There are members of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system, facilities for assistance dogs and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the left as you enter the stableyard..
- This toilet with adaptations for disabled people is approximately 11m from the café entrance.
- The standard toilets surveyed can be found to the right as you enter the stableyard (male) and the to the left (female).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception or the manor. View more information about booking and collection of equipment.
- All-terrain wheelchairs are also available.
Route to (the Stableyard Café)
- From the visitor welcome kiosk continue straight ahead down the tarmac pathway, the gate to the stabledyard is located on the left.
Turn left and go through the gate to the stableyard.
The café entrance is located on the right. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Toilet with Adaptations (Stableyard - Ambulant - Right Hand Transfer)
- This toilet is located to the left as you enter the stableyard.
- Access into the toilet is via a slight ramp/slope.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 98cm.
- The door has a hook lock.
- There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
- The dimensions of the cubicle are 217cm x 260cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 160cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 83cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 98cm.
- The height of the hand dryer is 102cm.
- The height of the baby change is 59cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The height of the coat hook is 164cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Stableyard)
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There is 1 step, which are unmarked, with no handrails.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 98cm.
- Internally the door has a high colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 75cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
Entrance
- The entrance surveyed is located within the stableyard.
- There is step-free access via slope at the entrance.
- The steep slope is over 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 80cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, takeaway cutlery, a portable card machine for payment and large-handled cutlery.
- Lighting levels are varied.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 73cm.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.