Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms and historic interiors.
The most accessible entrance has a step, a slight ramp/slope, a steep ramp/slope (which bypasses any steps) and manual doors.
This entrance is at the front of the property.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There are two steps with a handrail on the left for access to the dressing room on the first floor.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information, Braille information, audio description and on site-transport.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located to the left as you enter the stableyard. View information about this toilet (new tab).

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception or the manor. View more information about booking and collection of equipment.
All-terrain wheelchairs are also available.

From the visitor welcome kiosk continue straight ahead down the tarmac pathway, at the end of the pathway turn right and go up the slope onto the gravel pathway.
Follow the pathway around the central grassed area to the entrance to the manor.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

The entrance surveyed is located at the front of the property.
There is step-free access via ramp at the entrance.
The slight ramp is between 75cm and 150cm wide, with no handrails.
There is a single manual door which is permanently open.
The width of the opening is 85cm.
There is a second manual door which opens away from you.
The width of the opening is 99cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
There is a steep portable ramp between 75cm and 150cm wide beyond the entrance, with no handrails.
The ramp overcomes the step.
There is 1 step beyond the entrance, which is unmarked, with no handrails.
The step is not at the recommended height (between 15cm - 18cm).

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 2 hours.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets, information board, television/screen and audio description.
The tour has a hearing assistance system which is not signed.
The hearing assistance system could not be tested at the time of the survey.
There are bench seats, stools and chairs without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Lighting levels are low along parts of the tour route.
There are 2 deep steps with a handrail on the left leading up to the dressing room area on the first floor.
The second floor has 2 deep additional steps up to exhibition room 3, and 3 steps back down.