Skip to main content
The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Houghton Mill and Waterclose Meadows - Mill

Mill Lane, Houghton, near Huntingdon, Cambridgeshire, PE28 2AZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • View information about opening hours.
  • Amenities in this property include: a reception, gardens, parkland, a shop, a tea room and historic interiors.
  • The most accessible entrance has step-free level access and a manual door.
  • This entrance is The Old Building entrance.
  • There are 3 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • Access to the first and second floors are not accessible.
  • There is restricted headroom and restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating, a clearly signed hearing assistance system, a companion/carer discount, facilities for assistance dogs and an information board in the car park.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: an accessible toilet solely for the use of disabled people and standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found near the visitor reception.
  • This toilet with adaptations for disabled people is approximately 3m from the visitor reception.
  • The standard toilets can be found on the ground floor.
  • The standard toilet surveyed can be found near the visitor reception.
  • The exit has step-free level access and a manual door.
  • Assistance dogs only are allowed at this property.

Public Transport

Parking

  • This site has a car park.
  • This is an open air car park with a gravel surface.
  • Parking is free for Blue Badge holders only.
  • There are clearly presented payment signs.
  • Maps and information boards are available.
  • There are 3 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 460cm.
  • There is a hatched zone on one side and to the rear.
  • The nearest Blue Badge bay is 50m from the Mill entrance.
  • Obstacles from the car park include: uneven surfaces, slopes/ramps and bollards with low colour contrast and a visual identification band.
  • There are not parent and child parking bays available.
  • Parking for National Trust members is free for 3 hours.

Admissions

  • At this location the following are free to access for all visitors: All external areas.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: The Mill Tour and all external areas.
  • This site offers companion or carer discounts.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.

Visitor Reception (and Second Hand Books)

  • There is step-free level access into the area.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 85cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • There is step-free level access around the area.
  • The majority of aisle widths are over 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • Where the flooring is not smooth or even, this is due to carpet.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is a low level section at a suitable height for a wheelchair user.
  • The counter is placed in front of a patterned background.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There are chairs with armrests available in the visitor reception.
  • Services/facilities available include: a portable card machine for payment.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • The portable hearing loop must be requested prior to arrival.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located to the right after the visitor reception.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the toilet door opening is 77cm.
  • The door has a sliding bolt lock.
  • Internally the door has a medium colour contrast.
  • The dimensions of the cubicle are 220cm x 150cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The transfer space on the right as you face the toilet is 150cm.
  • There is a spatula flush on the right transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 85cm.
  • The wash basin tap type is lever.
  • The height of the wash basin is 74cm.
  • The height of the soap dispenser is 113cm.
  • The height of the hand dryer is 85cm.
  • The height of the baby change is 95cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a nappy/incontinence items bin.
  • The cubicle does not have a mirror.
  • The height of the coat hook is 175cm from the floor.
  • The following have a high colour contrast with their surroundings: the toilet seat, all grab rails and the dropdown rail.
  • The following have a less clear colour contrast with their surroundings: the floor and the internal door.
  • Lighting levels are moderate to good.

Standard Toilet

  • Access into the toilet is via a step.
  • There is 1 step, which is unmarked.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 76cm.
  • Internally the door has a medium colour contrast.
  • The shared standard toilet was surveyed.
  • The wash basin tap type is lever.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Entrance (Old Building - Tour Start)

  • The entrance surveyed is located to the right as you enter the Mill.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 120cm.

Tour

  • The tour is guided.
  • The tour takes approximately 1 hour.
  • There is stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can be adapted to avoid inaccessible areas.
  • Areas with stepped access only can be experienced by visitors via a photo album.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets, tactile, pictorial and information board.
  • The tour has a clearly signed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There are bench seats, chairs with armrests and chairs without armrests at regular intervals along the tour.
  • All flooring along the tour route is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low along parts of the tour route.
  • There are low beams located at points throughout the Mill tour.
    There are slight ramps on the tour to compensate for unlevel floors.

Stairs (Access to Second Floor Mill Tour)

  • The floors which are accessible by stairs are second.
  • There are 13 steps between floors.
  • The steps are clearly marked with a handrail on the left going up.
  • The steps are deep (18cm+).
  • The highest step is 22cm high.
  • Lighting levels are moderate to good.

Stairs (Second Floor to First and Ground Floor Exit)

  • The floors which are accessible by stairs are First and Ground Floors.
  • There are 14 steps between floors.
  • The steps are not clearly marked with a handrail on the right going down.
  • The steps are deep (18cm+).
  • The highest step is 22cm high.
  • Lighting levels are moderate to good.

Exit (End of Tour)

  • The exit is located within the reception and bookshop area.
  • There is step-free level access at the exit.
  • There is a single manual door which opens towards you.
  • The width of the opening is 85cm.