Access Guide

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Summary

View information about opening hours.
Amenities in this building include: a reception, exhibition rooms and historic interiors.
The most accessible entrance has a steep ramp/slope and a manual door.
This entrance is the accessible entrance located at the side of the house.
There is step-free access once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, large print information, Braille information, a clearly signed hearing assistance system and maps.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the courtyard.. View information about this toilet (new tab)

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, dark tent and accessible maps.
You can borrow these from visitor reception.. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

From visitor reception, proceed through the entrance to the walled garden and turn immediately right.
Follow the path to the gift shop and turn left. Then go through an exit to the walled garden on the right, followed by an immediate turn to the left.
The house is on the right.
The route to the area is step-free level.
Path surfaces along the route are tarmac, concrete, gravel and paving stones.
The majority of the paths are wide enough for wheelchair users.
There is an accessible shuttle which can take visitors to this area.

The entrance surveyed is located at the side of the house.
There is step-free access via ramp at the entrance.
The steep ramp is between 75cm and 150cm wide, with no handrails.
There is a single manual door which opens away from you.
The width of the opening is 103cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

The entrance surveyed is located at the front of the house.
There is stepped access at the entrance.
There are 6 steps, which are unmarked, with handrails on both sides.
The handrails cover all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).
This entrance has a bell.
Features at a suitable height for a wheelchair user include: the bell.
There are double manual doors (with one door locked) which is permanently open.
The width of the opening is 71cm.
There is a second set of manual doors (with one door locked) which opens away from you.
The width of the opening is 80cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

There is step-free level access into the area.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There are tables available in the visitor reception.
The following furniture is permanently fixed: some of the chairs and all of the tables.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
Lighting levels are low.
There is a hearing assistance system.
The hearing assistance system could not be tested at the time of the survey.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are under 120cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via a virtual tour, a video on tablet or mobile phone and a photo album.
The tour route may vary depending on the season.
There is no (or very little) background noise along the tour route.
Tour information includes the following formats: information booklets and Braille.
The tour has a hearing assistance system which is not signed.
The hearing assistance system could not be tested at the time of the survey.
There are chairs with armrests at regular intervals along the tour.
The following furniture is permanently fixed: some of the chairs and all of the tables.
All flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are low along parts of the tour route.