Skip to main content
The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Hindhead Commons and the Devil's Punch Bowl - Devil's Punch Bowl Cafe

London Road, Hindhead, Surrey, GU26 6AB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access, automatic doors and doors permanently held open.
  • This entrance is the main entrance at the front of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: step free standard toilets, a Changing Places facility and a toilet with some adaptations for disabled people.
  • There is a Changing Place which can be found at the rear of the café building.
  • The toilet with adaptations for disabled people surveyed can be found at the rear of the café building.
  • This toilet with adaptations for disabled people is approximately 10 m from the main café entrance.
  • The standard toilet surveyed can be found at the rear of the café building.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the Visitor Den. View more information about booking and collection of equipment.
  • A mountain trike all-terrain push wheelchair can be borrowed free of charge and can be reserved by emailing hindhead@nationaltrust.org.uk. There is a 17st / 100kg weight restriction.

Route to (Devil's Punch Bowl Cafe)

  • Visitors follow the path from the car park to the café directly ahead.
  • The route to the area is step-free level.
  • Path surfaces along the route are gravel and bonded gravel.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance (Main)

  • The entrance surveyed is located at the front of the building.
  • There is step-free level access at the entrance.
  • There are double manual doors which are permanently open.
  • The width of the opening is 169cm.
  • There is a second set of automatic doors which opens away from you.
  • The width of the opening is 175cm.
  • There are push pads to exit the café at a height of 70cm.

Eating and Drinking

  • This is a café which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are bright.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 85cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables, armchairs and a mixture of chairs with and without armrests available in the seating area.
  • The seating area does not have: a priority table.
  • There are some tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 78cm.
  • All flooring in the area is smooth and even.

Changing Places

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door is manual, opens by sliding and has a high colour contrast with the surrounding walls.
    • The width of the door opening is 95cm.
    • The door has a push button lock.
    • Internally the door has a high colour contrast.
    • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the facility are 367cm x 284cm.
    • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There are lateral transfer spaces on both sides of the seat.
    • The transfer space on the right as you face the toilet is 215cm.
    • The transfer space on the left as you face the toilet is 115cm.
    • The following grab rails are available: vertical grab rails on both sides of the toilet and vertical grab rails on both sides of the wash basin.
    • There is a dropdown rail on both sides of the seat.
    • The following have a high colour contrast with their surroundings: the internal door, the toilet seat and all grab rails.
    • The following have a less clear colour contrast with their surroundings: all dropdown rails and the floor.
    • The toilet seat is 43cm above the floor.
    • There is a lever flush on the right transfer side.
    • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
    • The height of the toilet roll holder is 114cm.
    • The toilet has a cistern.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted and height-adjustable.
    • The length of the facility changing bench is 180cm.
    • The changing places hoist is powered overhead and covers all areas in the cubicle.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin tap type is lever mixer.
    • The soap dispenser is 85cm from the floor.
    • The towel dispenser is 86cm from the floor.
    • The hand dryer is 87cm from the floor.
    • The facility has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin, a sanitary bin and a privacy screen.
    • There is a shelf located where it is reachable for seated and standing users.
    • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
    • The coat hooks are 99cm and 132cm from the floor.
    • Wide tear off paper roll is available.
    • The height of the wide paper roll dispenser is 110cm.
    • There is a visual fire alarm beacon within the toilet.
    • Lighting levels are bright.
    • The changing places can be accessed by either an external door at the rear of the café building or via an internal door in the café building.
      Both doors are automatic and have a touch pad at a height of 110cm.
      The external door opens outwards and has a width of 97cm. The internal door opens inwards and has a width of 78cm.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located at the rear of the café building.
  • There is step-free level access into the toilet.
  • This toilet is approximately 10m from the café entrance.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 94cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • The dimensions of the cubicle are 177cm x 205cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat.
  • The lateral transfer space is 95cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: hand dryer.
  • The height of the toilet seat above floor level is 46cm.
  • The height of the toilet roll holder is 83cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 72cm.
  • The height of the soap dispenser is 96cm.
  • The height of the hand dryer is 111cm.
  • The height of the baby change is 75cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have coat hooks.
  • The following have a high colour contrast with their surroundings: the floor, the dropdown rail, the internal door, the toilet seat and all grab rails.
  • Lighting levels are bright.
  • The toilet with adaptations can be accessed by either an external door at the rear of the café building or via an internal door in the café building.
    Both doors are automatic and have a touch pad at a height of 110cm.
    The external door opens outwards and has a width of 97cm. The internal door opens inwards and has a width of 78cm.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 67cm.
  • Internally the door has a high colour contrast.
  • The male standard toilet was surveyed.
  • There is also a female toilet in the same location.
  • The width of the widest cubicle door opening is 60cm.
  • The wash basin tap type is lever.
  • Lighting levels are bright.
  • There are hand dryers.
  • There is a baby change facility which is not at a suitable height for a wheelchair user.