Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access.
- This entrance is Main entrance of the Visitor Reception.
- There is step-free access once inside.
- The following are also available: seating, a clearly signed hearing assistance system, maps, sensory packs and an information board in the car park.
- The sensory pack includes: ear defenders and fidget toys. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: toilets with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found to the right of the car park.
- This toilet with adaptations for disabled people is approximately 20m from the visitor reception.
Admissions
- At this location the following are free to access for all visitors: the shop.
- At this location the following areas are free to access for National Trust members but payable for everyone else: the house and garden.
- Parking is free for all visitors.
- This site offers companion or carer discounts.
- Visitors travelling by car must pre-book a ticket due to parking restrictions.
Public Transport
- There is a bus stop within approximately 150m of the site.
- There is a bus stop on the B5285, which the 525 service runs from.
- The nearest train station is Ulverston.
- Ulverston is approximately 16 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 2 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 410cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 10m from the visitor reception.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from Visitor Reception and The House. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
- The wheelchair available is all-terrain.
Baby hip carriers are available to borrow from the Visitor Reception.
Braille copies of Beatrix's tales are available to read at Visitor Reception.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 104cm.
- Internally the door has a high colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 111cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Toilet with Adaptations (Car Park - Ambulant - Right Hand Transfer)
- This toilet is located on the right side of the car park.
- There is step-free level access into the toilet.
- This toilet is approximately 5m from the car park.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 82cm.
- The door has a twist lock.
- Internally the door has a low colour contrast.
- The dimensions of the cubicle are 157cm x 150cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 82cm from the side of the toilet pan to the wall.
- There is a lever flush on the left, but there is no transfer space.
- The following grab rails are available: a horizontal grab rail on the non transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 63cm.
- There is no emergency alarm.
- There is not a shelf.
- The cubicle has: a sanitary bin and a clinical waste bin.
- The cubicle does not have a mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the floor, the toilet seat and all grab rails.
- The following have a less clear colour contrast with their surroundings: the internal door.
- Lighting levels are moderate to good.