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TEMP SITE TO INTEGRATE WITH NEW UI DB

Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access.
  • This entrance is Main entrance of the Visitor Reception.
  • There is step-free access once inside.
  • The following are also available: seating, a clearly signed hearing assistance system, maps, sensory packs and an information board in the car park.
  • The sensory pack includes: ear defenders and fidget toys. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: toilets with some adaptations.
  • The toilet with adaptations for disabled people surveyed can be found to the right of the car park.
  • This toilet with adaptations for disabled people is approximately 20m from the visitor reception.

Admissions

  • At this location the following are free to access for all visitors: the shop.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: the house and garden.
  • Parking is free for all visitors.
  • This site offers companion or carer discounts.
  • Visitors travelling by car must pre-book a ticket due to parking restrictions.

Public Transport

Parking

  • This site has a car park.
  • This is an open air car park with a tarmac surface.
  • Parking is free for all users.
  • Maps and information boards are available.
  • There are 2 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 410cm.
  • There is a hatched zone on both sides but not to the rear.
  • The nearest Blue Badge bay is 10m from the visitor reception.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders and fidget toys.
  • You can borrow these from Visitor Reception and The House. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.
  • The wheelchair available is all-terrain.
    Baby hip carriers are available to borrow from the Visitor Reception.
    Braille copies of Beatrix's tales are available to read at Visitor Reception.

Visitor Reception

  • Access into the area is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 104cm.
  • Internally the door has a high colour contrast.
  • There is step-free level access around the area.
  • The majority of aisle widths are over 150cm.
  • There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
  • All flooring is smooth and even.
  • There is step-free level access to the counter.
  • The height of the counter is 111cm.
  • There is not a low level section at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.

Toilet with Adaptations (Car Park - Ambulant - Right Hand Transfer)

  • This toilet is located on the right side of the car park.
  • There is step-free level access into the toilet.
  • This toilet is approximately 5m from the car park.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 82cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • The dimensions of the cubicle are 157cm x 150cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 82cm from the side of the toilet pan to the wall.
  • There is a lever flush on the left, but there is no transfer space.
  • The following grab rails are available: a horizontal grab rail on the non transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder.
  • The height of the toilet seat above floor level is 46cm.
  • The height of the toilet roll holder is 63cm.
  • There is no emergency alarm.
  • There is not a shelf.
  • The cubicle has: a sanitary bin and a clinical waste bin.
  • The cubicle does not have a mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: the floor, the toilet seat and all grab rails.
  • The following have a less clear colour contrast with their surroundings: the internal door.
  • Lighting levels are moderate to good.