Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access and a manual door.
This entrance is at the front of the building.
There is step-free access once inside.
There is not a member of staff available for help and assistance.
The following are also available: seating.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block opposite Winthrop's Café. View information about this toilet (new tab).
Additional toilet facilities with adaptations for disabled people are located within the plant centre courtyard area, to the right. View information about this toilet (new tab).

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders and accessible maps.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

From the visitor reception proceed down a slope, continue through an archway and turn left.
Cross the internal driveway and go through the gates.
Proceed ahead towards the main courtyard.
The bookshop is on the left.
The route to the area is step-free level and is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac, gravel, paving stones and bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

There is step-free level access into the shop.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 90cm.
Internally the door has a low colour contrast.
The majority of aisle widths are under 150cm.
Flooring in the shop is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is an honesty box for cash payments at a height of 100cm.
Visitors wishing to pay by card can do so in the gift shop.