Access Guide

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Summary

View information about opening hours.
The most accessible entrance has an open entrance with no doors.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: maps and a large map in the car park.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the toilet block to the right of the Café. View information about this toilet (new tab)

At this location the following areas are free to access for National Trust members but payable for everyone else: All areas.
This site offers companion or carer discounts.
Entrance and parking fees are paid at the admissions hut.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Stansted Airport.
Stansted Airport Station is approximately 3 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces, potholes and speed bumps.
This is an open air car park with a tarmac and gravel surface.
Parking is free for National Trust members, but charges apply for all other visitors.
There are not clearly presented payment signs.
Maps and information boards are available.
There are 2 Blue Badge parking bays.
The nearest Blue Badge bay is 20m from the admissions hut.
Obstacles from the car park include: a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.
Parking and entrance fees are made at the admissions hut.

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces, potholes and speed bumps.
This is an open air car park with a grass surface.
Parking is free for National Trust members, but charges apply for all other visitors.
There are not clearly presented payment signs.
Maps and information boards are not available.
There are no Blue Badge parking bays available.
Obstacles from the car park include: uneven surfaces and grass.
There are not parent and child parking bays available.
There is not a designated drop-off point.
Parking fees for access to this car park are made at the admissions hut on entry at Hatfield Forest Road.
Elgin Car Park is closed during certain periods of the year and during wet weather due to the terrain.

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces, potholes and speed bumps.
This is an open air car park with a compacted gravel surface.
Parking is free for National Trust members, but charges apply for all other visitors.
There are not clearly presented payment signs.
Maps and information boards are available.
There are 4 Blue Badge parking bays.
The nearest Blue Badge bay is 12m from the Visitors Hub.
Obstacles from the car park include: a lack of pedestrian walkways to cross the car park and uneven surfaces.
There are not parent and child parking bays available.
There is not a designated drop-off point.
Parking fees for this car park are made at the admissions hut on entry at Hatfield Forest Road.
Blue Badge holders must display their badge at all times.

The entrance surveyed is located next to the entrance to the Hatfield Forest Road car park.
There is step-free level access at the entrance.
There is a single manual gate which opens away from you.
The width of the opening is 170cm.
There are 20+ similar pedestrian entrance gates around the site.
The gates have a top lever action to release the gate.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the estate office. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the estate office. View more information about booking and collection of equipment.

Access into the area is via a slight ramp/slope (which bypasses any steps).
The portable ramp is between 75cm and 150cm wide, with no handrails.
Please contact any member of staff on site for use of the portable ramp.
There is 1 step, which are unmarked, with no handrails.
The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 134cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
All flooring is smooth and even.
There are tables, bench seats and chairs without armrests available in the visitor reception.
The following furniture is permanently fixed: some of the chairs.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
Lighting levels are moderate to good.
A small selection of second-hand books can also be purchased in The Hub.
Payments are via card only. The Hub may not be staffed at certain times of day.
There is no physical counter within this facility.