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Hatchlands Park - Second-hand Bookshop

East Clandon, Guildford, Surrey, GU4 7RT

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has steps, a steep ramp/slope (which bypasses any steps) and doors permanently held open.
  • This entrance is in the upper courtyard area.
  • There is step-free access once inside.
  • There is not a member of staff available for help and assistance.
  • The following are also available: a clearly signed hearing assistance system and on site-transport.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is located to the right on entering the courtyard from the direction of the visitor reception. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception and the house.. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.

Route to (the Second-hand Bookshop)

  • From visitor reception, follow the path ahead to the house.
    Pass the front of the house, then turn right into the courtyard.
    Head to the right up the slope to the upper courtyard.
    The entrance to the bookshop is on the right.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are cobbles, paving stones and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

Shop

  • Access into the shop is via steps and a steep ramp/slope (which bypasses any steps).
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • There are 2 steps, which are unmarked, with no handrails.
  • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 156cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The majority of aisle widths are under 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 76cm.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a member of staff to provide assistance.