Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and a door permanently held open.
- This entrance is off the upper courtyard area.
- There is step-free access once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a hearing assistance system which is not signed and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found to the right on entering the courtyard from the direction of the visitor reception.
- This toilet with adaptations for disabled people is approximately 10m from the café entrance.
- The standard toilet surveyed can be found to the right on entering the courtyard from the direction of the visitor reception.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception and the house.. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the Kitchen Café)
- From visitor reception, follow the path ahead to the house.
Pass the front of the house, then turn right into the courtyard.
Head to the right, up the slope to the upper courtyard.
The entrance to the café is to the left. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are cobbles, paving stones and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Toilet with Adaptations (Courtyard - Ambulant - Right Hand Transfer)
- This toilet is located to the right on entering the courtyard from the direction of the visitor reception.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide.
- This toilet is approximately 10m from the café entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 83cm.
- The door has a sliding bolt lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 144cm x 230cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 84cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 100cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the soap dispenser is 84cm.
- The height of the hand dryer is 102cm.
- The height of the baby change is 84cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is not a shelf.
- The cubicle has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The height of the coat hook is 152cm from the floor.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the internal door, the toilet seat and all grab rails.
- Lighting levels are moderate to good.
Standard Toilet (Courtyard)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 71cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 55cm.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility at a suitable height for a wheelchair user.
Picnic Area
- The following information describes the picnic area located in the lower and upper areas of the courtyard.
- There is step-free level access into the area.
- There are tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 76cm.
- There is step-free level access around some of the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and cobbles.
Entrance
- The entrance surveyed is located off the upper courtyard area.
- There is step-free level access at the entrance.
- There is a single manual door which is permanently open.
- The width of the opening is 87cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, high tables, high stools and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 72cm.
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.