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TEMP SITE TO INTEGRATE WITH NEW UI DB

Hatchlands Park - House

East Clandon, Guildford, Surrey, GU4 7RT

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has steps, a slight ramp/slope (which bypasses any steps) and a door permanently held open.
  • This entrance is at the front of the house.
  • There is step-free access once inside.
  • There is restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, large print information, Braille information and on site-transport.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is located to the right on entering the courtyard from the direction of the visitor reception. View information about this toilet (new tab).
  • There is a separate exit.
  • The exit has steps, a manual door and a door permanently held open.
  • The entrance can be used to exit by visitors with limited mobility.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception and the house.. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.

Route to (the House)

  • From visitor reception, follow the path ahead to the house.
    Just before the house, take the sloped path into the garden on the right.
    Head to the left, then turn left to reach the front of the house.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are paving stones and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

Steps (to Front Terrace)

  • There are 6 steps.
  • The steps are not clearly marked and there are no handrails.
  • There is step-free access to the front terrace via the garden.

Entrance

  • The entrance surveyed is located at the front of the house, with step-free access via the garden.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with handrails on both sides.
  • The ramp overcomes the steps.
  • There are 3 steps, which are clearly marked, with handrails on both sides.
  • The handrails cover all steps.
  • There are double manual doors (with one door locked) which is permanently open.
  • The width of the opening is 85cm.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 30 minutes.
  • There is step-free level access throughout the tour.
  • The majority of walkway widths are between 120cm and 180cm.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets and Braille.
  • The tour does not have a hearing assistance system.
  • There are chairs without armrests at regular intervals along the tour.
  • The following furniture is permanently fixed: some of the chairs and all of the tables.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are moderate to good throughout the tour route.

Exit

  • The exit is located at the rear of the house.
  • There is not step-free access at the exit.
  • There is a single manual door which opens towards you.
  • The width of the opening is 102cm.
  • There is a second set of manual doors which are permanently open.
  • The width of the opening is 126cm.
  • There are 7 steps beyond the exit, which are unmarked, with a handrail on the left going down.
  • The handrails do not cover all steps.
  • Some of the steps are not at the recommended height (between 15cm - 18cm) .
  • Alternatively, the house entrance can be used as a step-free exit.