Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a café.
- The most accessible entrance has a slight ramp/slope (which bypasses any steps) and automatic doors.
- This entrance is the main entrance.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: standard toilets, a toilet with some adaptations and an ambulant cubicle.
- The toilet with adaptations for disabled people surveyed can be found just inside the entrance to the building.
- This toilet with adaptations for disabled people is approximately 2m from the main entrance to the courtyard kitchen.
- The standard toilets surveyed can be found within the courtyard kitchen.
- Assistance dogs only are allowed at this property.
Route to (the Courtyard Kitchen)
- From the visitor reception, follow the path to the entrance to the hall.
Turn left and continue around to the rear of the hall, which will bring you to the stables area.
From the stables area, go through the archway and into the courtyard.
The kitchen is located on the opposite side of the courtyard.
There is a visitor shuttle that can be used on request or in inclement weather. - The route to the area is step-free level.
- Path surfaces along the route are compact earth, cobbles, paving stones and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception. View more information about booking and collection of equipment.
Entrance (Main Entrance)
- The entrance surveyed is located in the courtyard, behind the main hall.
- There is step-free access via ramp at the entrance.
- The slight ramp is over 150cm wide, with no handrails.
- The ramp overcomes the steps.
- There are 2 steps, which are unmarked, with handrails on both sides.
- The handrails cover all steps.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There are double automatic doors which opens towards you.
- The doors are activated by a push pad which is not at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 130cm.
- There is a second automatic door which opens away from you.
- The door is activated by a push pad which is not at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 90cm.
Eating and Drinking (Courtyard Café)
- This is a café which serves hot and cold meals and snacks.
- There is step-free level access into the area.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are not easy to read (unclear font with poorly contrasting colours).
- The following are available here: drinking straws.
- Lighting levels are moderate to good.
- There is background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 89cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- All flooring in the area is smooth and even.
Picnic Area (Courtyard Café)
- The following information describes the picnic area located outside the Courtyard Café, within the courtyard.
- There is step-free level access into the area.
- There are tables.
- All chairs have armrests on both sides.
- Adapted picnic tables are not available.
- There is step-free level access around the area.
- All of the surface in the picnic area is smooth and even.
Toilet with Adaptations (Left Hand Transfer)
- This toilet is located inside the entrance to the Courtyard Kitchen.
- There is step-free level access into the toilet.
- This toilet is approximately 2m from the courtyard kitchen entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 160cm x 220cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 92cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 104cm.
- The wash basin tap type is sensor.
- The height of the wash basin is 74cm.
- The height of the soap dispenser is 76cm.
- The height of the hand dryer is 94cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the internal door.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, all grab rails, the floor and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 85cm.
- Internally the door has a low colour contrast.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 60cm.
- There is an ambulant cubicle available with a horizontal grab rail on the left.
- The wash basin tap type is push.
- Lighting levels are low.
- There are hand dryers.