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Ham House and Garden - The Garden Room and The Dairy

Ham Street, Ham, Richmond, Surrey, TW10 7RS

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a steep ramp/slope and a manual door.
  • This entrance is The Dairy entrance at the front left of the building.
  • There is step-free access once inside.
  • There is restricted room to manoeuvre at this property.
  • There is not a member of staff available for help and assistance.
  • The following are also available: seating and facilities for assistance dogs.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is in the West Courtyard, opposite the Gift Shop. View information about this toilet (new tab)

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.

Route to (The Garden Room and The Dairy)

  • From the rear of the blue badge parking, turn left and follow the path along until you reach a junction.
    At the junction, turn left and continue along the path until you reach the courtyard to the right of Ham House.
    After you enter the courtyard, turn right and The Garden Room and The Dairy are located on the right.
  • The route to the area is step-free level.
  • Path surfaces along the route are tarmac, concrete, gravel and cobbles.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.
  • View information about Ham House - Gift Shop and Book Shop (opens in new tab).
  • This is the most accessible route to The Garden Room and The Dairy.
    Alternative routes include steps and slight to steep ramps/slopes from the front of Ham House.

Entrance (The Garden Room)

  • The entrance surveyed is located to the front right of the building.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which is permanently open.
  • The width of the opening is 90cm.
  • There is a steep ramp between 75cm and 150cm wide beyond the entrance, with no handrails.

Entrance (The Dairy)

  • The entrance surveyed is located to the front left of the building.
  • There is step-free access via ramp at the entrance.
  • The steep ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which is permanently open.
  • The width of the opening is 89cm.

Attraction / Exhibit

  • The majority of walkway widths are over 180cm.
  • There is no (or very little) background noise here.
  • The following may be experienced on the tour: interactive video effects.
  • Exhibit information includes the following formats: pictorial, information board and television/screen.
  • The exhibits do not have hearing assistance systems.
  • There is step-free level access around the area.
  • There are tables and bench seats available in the area.
  • The following furniture is permanently fixed: all of the chairs.
  • All flooring in the area is smooth and even.
  • Lighting levels are moderate to good.
  • The height of the bench seating is 51cm.
    The height of the colouring table is 71cm.
    There is an internal door which connects the Garden Room to The Dairy which is manual and 79cm wide.