Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms and historic interiors.
The most accessible entrance has steps, a slight ramp/slope (which bypasses any steps) and a manual door.
This entrance is located at the front of the house.
There are 2 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
On the first floor there are some rooms that have a low step at the entrance threshold.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating, Braille information and on site-transport.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is in the courtyard near to the shops. View information about this toilet (new tab)
There is a separate exit.
The exit has a manual door, steps and an open exit with no doors.
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, torch and accessible maps.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
Powered mobility vehicles cannot be borrowed or hired.

Proceed past visitor reception and along the main pathway.
Turn right through the open gate onto the gravel path that will take you to the house.
As the house comes into view, walk around the path to the entrance at the front of the house.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
A folded wheelchair can be carried on the shuttle if the visitor can transfer from the wheelchair to a seat.

The entrance surveyed is located at the front of the property.
There is step-free access via ramp at the entrance.
The slight portable ramp is under 75cm wide, with no handrails.
The ramp overcomes the steps.
Please contact house staff for use of the portable ramp.
There are 3 steps, which are unmarked, with handrails on both sides.
The handrails cover all steps.
All of the steps are not at the recommended height (between 15cm - 18cm).
This entrance has a bell.
Features not positioned at a suitable height for a wheelchair user include: the bell.
There is a single manual door which opens away from you.
The width of the opening is 85cm.
There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

There is step-free level access around the area.
The majority of aisle widths are under 150cm.
There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
There are chairs without armrests available in the visitor reception.
Services/facilities available include: a member of staff to provide assistance.
There is background noise here.
Lighting levels are moderate to good.

The tour is self-guided but volunteers/staff are available to provide additional information.
The tour takes approximately 1 hour.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can not be adapted to avoid inaccessible areas.
Areas with stepped access only can be experienced by visitors via an information booklet.
There is background noise along the tour route.
Tour information includes the following formats: Braille.
The tour does not have a hearing assistance system.
There are a mixture of chairs with and without armrests at regular intervals along the tour.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are varied throughout the tour route.
There are occasional rooms on the first floor that have a small step at the entrance threshold. The steps are a maximum of 8cm high.

The exit is located at the side of the house.
There is not step-free access at the exit.
There are 3 steps, which are unmarked, with no handrails.
Some of the steps are not at the recommended height (between 15cm - 18cm) .
There are double manual doors which open towards you.
The width of the opening is 108cm.
There is a small lip on the threshold of the exit with a height of less than 1.5cm.