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Greyfriars House - Old Oak Café

14 Friar Street, Worcester, Worcestershire, WR1 2LZ

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a step and a steep ramp/slope (which bypasses any steps).
  • This entrance is at the side of the café.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.

Admissions

  • At this location the following are free to access for all visitors: the ground floor of the house, bookshop, garden and café.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: guided tours.
  • This site offers companion or carer discounts.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.

Public Transport

Parking

  • This site does not have a car park.
  • Nearby parking includes: Blue Badge on-street parking (within 50m) and standard on-street parking.
  • There is not a designated drop-off point.

Entrance (Stepped)

  • The entrance surveyed is located on the garden side of the café.
  • There is stepped access at the entrance.
  • There are 2 steps, which are unmarkedno handrails.
  • Some of the steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 73cm.

Entrance (Ramped)

  • The entrance surveyed is located opposite the house.
  • There is step-free access via ramp at the entrance.
  • The steep portable ramp is between 75cm and 150cm wide, with no handrails.
  • The ramp overcomes the step.
  • Please contact a member of staff for use of the portable ramp.
  • There is 1 step, which is unmarkedno handrails.
  • The step is not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 87cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

Eating and Drinking

  • This is a café which serves sandwiches and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: takeaway cups.
  • Lighting levels are varied.
  • There is no (or very little) background noise here.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 90cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 75cm.
  • All flooring in the area is smooth and even.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.