Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations.
- The toilet with adaptations for disabled people surveyed can be found to the left after you exit the visitor reception..
- This toilet with adaptations for disabled people is approximately 4m from the visitor reception exit.
Admissions
- At this location the following are free to access for all visitors: the shuttle to Greenway Quay.
- At this location the following areas are free to access for National Trust members but payable for everyone else: parking, the house and gardens.
- At this location the following areas require payment from everyone (including National Trust members): bespoke tours for certain groups with the head gardener and out of hours tours.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest bus stop is Dartmouth Road on Dartmouth Road (A379), approximately 2.1 miles away.
- The nearest train station is Paignton.
- Paignton Station is approximately 4.4 miles away.
There are no direct public transport links from the station to the site. - For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are not available.
- There are 6 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 442cm.
- There is a hatched zone on one side and to the rear.
- The hatched zone is under 120cm wide.
- Obstacles from the car park include: slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is a designated drop-off point without a dropped kerb.
- The car park is approximately 500 metres from the visitor reception.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and running buggies. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
- A visitor shuttle is available to take people from the car park to the visitor reception.
Visitor Reception
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 157cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- The flooring is not smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 82cm.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs with armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are bright.
- The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 75cm.
Toilet with Adaptations (Visitor Reception - Ambulant - Left Hand Transfer)
- This toilet is located to the left after you exit visitor reception.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide.
- This toilet is approximately 4m from the visitor reception exit.
- There is Braille, pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 132cm x 222cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 87cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 42cm.
- The height of the toilet roll holder is 99cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 96cm.
- The height of the towel dispenser is 110cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror, a waste bin without lid and a sanitary bin.
- The height of the coat hook is 149cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the internal door.
- Lighting levels are low.