Access Guide

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Summary

View information about opening hours.
The most accessible entrance has a slight ramp/slope and a door permanently held open.
This entrance is at the front of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a hearing assistance system which is not signed.
At the time of our visit the hearing assistance system was not working.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located ahead and slightly to the right after you enter the toilet block. View information about this toilet (new tab).

Equipment cannot be borrowed or hired.
You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the welcome hut. View more information about booking and collection of equipment.
There are charges to borrow a tramper.
Walking poles and umbrellas are also available to borrow from the welcome hut.

Take the gravel path to the right of the welcome hut, through an open gate with a width 120cm.
The bookshop will be on the left.
The route to the area is step-free level.
Path surfaces along the route are gravel.
The majority of the paths are not wide enough for wheelchair users.
There is no accessible shuttle to this area.

Access into the shop is via a slight ramp/slope.
The slope is between 75cm and 150cm wide.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 102cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
The majority of aisle widths are over 150cm.
Some flooring in the shop is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 75cm.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a hearing assistance system which is not signed.
The hearing assistance system was tested, however it was not working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.