You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• There is a member of staff available for help and assistance.
• The following are also available: a large map in the car park and an information board in the car park.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a Changing Places facility, accessible toilets, step free standard toilets and a parent and baby room.
• There is a Changing Place which can be found in the visitor centre, up the ramp to the exhibit area, then in the toilet area on the right.
• The toilet with adaptations for disabled people surveyed can be found in the visitor centre, up the ramp to the exhibit area, then in the toilet area on the right.
• This toilet with adaptations for disabled people is approximately 40m from the visitor centre entrance.
• The toilets with adaptations for disabled people can be found by car park 1, on the side of the hotel.
• The standard toilets surveyed can be found in the visitor centre, up the ramp to the exhibit area, then in the toilet area on the right and by Car Park 1, on the side of the hotel.

You are on Admissions. Skip to the next section.

Admissions

• At this location the following are free to access for all visitors: outdoor areas, trails, and access to the toilets by car park 1.
• At this location the following areas are free to access for National Trust members but payable for everyone else: parking, guided/audio tours, access to the visitor centre, including the café, shop, and exhibition area.
• This site offers companion or carer discounts.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the site.
• The nearest train station is Portrush.
• Portrush Station is approximately 8 miles away.
  There is a regular bus service from the station to the Giant's Causeway bus stop.
• For the latest travel options and information you can plan your travel using Translink (opens new tab).

You are on Parking (Car Park 1). Skip to the next section.

Parking (Car Park 1)

• This site has a car park.
• This is an open air car park with a block paved surface.
• Parking is free for National Trust members, but charges apply for all other visitors.
• Maps and information boards are not available.
• There are more than 10 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm.
• There is a hatched zone on both sides and to the rear.
• The nearest Blue Badge bay is 15m from the visitor centre entrance.
• Obstacles from the car park include: dropped kerbs, slopes/ramps, a road crossing and bollards with low colour contrast and no visual identification band.
• There are not parent and child parking bays available.
• There is not a designated drop-off point.

You are on Parking (Car Park 2 - Visitor Experience). Skip to the next section.

Parking (Car Park 2 - Visitor Experience)

• This site has a car park.
• This is an open air car park with a block paved surface.
• Parking is free for National Trust members, but charges apply for all other visitors.
• Maps and information boards are not available.
• There are no Blue Badge parking bays available.
• Obstacles from the car park include: dropped kerbs, slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with low colour contrast and no visual identification band.
• There are not parent and child parking bays available.
• There is not a designated drop-off point.

You are on Parking (Causeway Coast Way Car Park). Skip to the next section.

Parking (Causeway Coast Way Car Park)

• This site has a car park.
• This is an open air car park with a tarmac surface.
• Parking is free for National Trust members, but charges apply for all other visitors.
• There are clearly presented payment signs.
• Maps and information boards are available.
• There are 4 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 236cm x 470cm.
• There is a hatched zone on one side and to the rear.
• The nearest Blue Badge bay is 400m from the visitor centre entrance.
• Obstacles from the car park include: slopes/ramps, level changes with no dropped kerbs and a lack of pedestrian walkways to cross the car park.
• There are not parent and child parking bays available.
• There is not a designated drop-off point.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
• You can borrow these from the Visitor Welcome desk within the Visitor Centre. View more information about booking and collection of equipment.
• You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• You can borrow these from the Visitor Welcome desk within the Visitor Centre. View more information about booking and collection of equipment.
• All items are available to loan for Visitor Experience ticket holders at no additional charge and are available on a first come, first served basis from the Visitor Welcome desk within the Visitor Centre.

You are on Entrance (Visitor Centre - Automatic). Skip to the next section.

Entrance (Visitor Centre - Automatic)

• The entrance surveyed is located at the front of the building.
• There is step-free level access at the entrance.
• There are double automatic doors which open towards you.
• The doors are activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
• The width of the opening is 167cm.

You are on Entrance (Visitor Centre - Revolving). Skip to the next section.

Entrance (Visitor Centre - Revolving)

• The entrance surveyed is located at the front of the building.
• There is step-free level access at the entrance.
• The width of the opening is 180cm.
• This is an automatic revolving entrance.

You are on Visitor Centre. Skip to the next section.

Visitor Centre

• There is step-free level access around some of the visitor centre.
• The majority of aisle widths are over 150cm.
• There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the visitor centre.
• All flooring is smooth and even.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access to the counter.
• The height of the counter is 86cm.
• The counter has a hearing assistance system which is not signed.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There are bench seats available in the visitor centre.
• The following furniture is permanently fixed: all of the chairs and all of the tables.
• Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
• There may be background noise here.
• Lighting levels are moderate to good.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

• This is a café which serves hot and cold snacks.
• Access into the area is via steps and a slight ramp/slope (which bypasses any steps).
• The ramp is between 75cm and 150cm wide, with handrails on both sides.
• There are 2 steps, which are clearly marked, with handrails on both sides.
• There is a counter where food and drink can be ordered.
• Staff can provide assistance and offer service to tables.
• Menu types include: written wall menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, two handled cups, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
• Lighting levels are moderate to good.
• There may be background noise here.
• There is a hearing assistance system which is not signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is a counter over 85cm high without a tray rail.
• The counter is 86cm high.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are tables and a mixture of chairs with and without armrests available in the seating area.
• The seating area does not have: a priority table and a mixture of chairs with and without armrests.
• Tables are at a suitable height for a wheelchair user.
• The surface height of the tables is 75cm.
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

You are on Exit (Café to Picnic Area). Skip to the next section.

Exit (Café to Picnic Area)

• The exit is located at the rear of the café.
• There is step-free level access at the exit.
• There is a single automatic door which opens away from you.
• The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
• The width of the opening is 98cm.
• There is a small lip on the threshold of the exit with a height of more than 1.5cm.
• There is a slight ramp over 150cm wide beyond the exit, with no handrails.

You are on Picnic Area (Café). Skip to the next section.

Picnic Area (Café)

• The following information describes the picnic area located externally, at the rear of the café.
• There is step-free level access into the area.
• There are tables and picnic tables.
• No chairs have armrests on both sides.
• Adapted picnic tables are available.
• The standard height for the underside of picnic tables is 68cm.
• The following furniture is permanently fixed: all of the chairs and all of the tables.
• There is no step-free level access around the area.
• All of the surface in the picnic area is smooth and even.
• The picnic area is only accessible from the café.
  The floor has a slight slope throughout.

You are on Shop. Skip to the next section.

Shop

• There is step-free level access into the shop.
• The majority of aisle widths are over 150cm.
• All flooring in the shop is smooth and even.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access around the shop.
• There may be background noise here.
• Lighting levels are moderate to good.
• There is step-free level access to the counter.
• The height of the counter is 85cm.
• The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The counter does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.

You are on Ramp or Slope and Steps (to Exhibit Area, Toilets and Exit). Skip to the next section.

Ramp or Slope and Steps (to Exhibit Area, Toilets and Exit)

• The ramp is slight and between 75cm and 150cm wide.
• The ramp has handrails on both sides.
• There are 2 steps.
• The steps are clearly marked with handrails on both sides.
• The ramp overcomes the steps.
• Lighting levels are moderate to good.

You are on Attraction / Exhibit. Skip to the next section.

Attraction / Exhibit

• There is step-free level access into the area.
• The majority of walkway widths are over 180cm.
• There may be background noise here.
• The following may be experienced on the tour: sudden loud noises.
• Exhibit information includes the following formats: tactile, pictorial, information board, television/screen, audio description, interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm) and touchscreens.
• Some of the exhibits have clearly signed hearing assistance systems.
• The hearing assistance systems could not be tested at the time of the survey.
• There is step-free level access around some of the area.
• There is a slight slope up to the large screen and seating area at the rear of exhibit area.
• There are bench seats available in the area.
• The following furniture is permanently fixed: some of the chairs and all of the tables.
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are moderate to good.

You are on Counter (Audio Guides). Skip to the next section.

Counter (Audio Guides)

• Access to the counter is via a slight ramp/slope.
• The slope is over 150cm wide.
• The height of the counter is 75cm.
• Lighting levels are moderate to good.
• There is no (or very little) background noise here.
• The counter does not have a hearing assistance system.

You are on Ramp or Slope (to Visitor Centre Toilets). Skip to the next section.

Ramp or Slope (to Visitor Centre Toilets)

• The ramp is slight.
• The ramp does not have handrails.
• Lighting levels are moderate to good.

You are on Changing Places (Visitor Centre - Transfer Both Sides). Skip to the next section.

Changing Places (Visitor Centre - Transfer Both Sides)

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• Location and Access View
  • The facility is additional to standard and accessible toilets, and is not located close to other managed facilities.
  • There is step-free level access into the facility.
  • There is Braille, pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 106cm.
  • The door has a locking handle.
  • The door does not have a horizontal grab rail.
  • The dimensions of the facility are 400cm x 310cm.
  • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
• Toilet Details View
  • There are lateral transfer spaces on both sides of the seat but the right side is obstructed.
  • The transfer space on the right as you face the toilet is 290cm.
  • The transfer space on the left as you face the toilet is 79cm.
  • The following grab rails are available: a vertical grab rail on the left as you face the toilet, a vertical grab rail on the right as you face the toilet and vertical grab rails on both sides of the toilet.
  • There is a dropdown rail on both sides of the seat.
  • The following have a high colour contrast with their surroundings: the toilet seat and the internal door.
  • The following have a less clear colour contrast with their surroundings: all dropdown rails, the floor and all grab rails.
  • The toilet seat is 46cm above the floor.
  • There is a push button flush in the centre of the cistern.
  • There a pull cord emergency alarm but it is not at a recommended height (within 10cm from floor).
  • The height of the toilet roll holder is 82cm.
  • The toilet has a backrest.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing and height-adjustable.
  • The length of the facility changing bench is 165cm.
  • The changing places hoist is powered overhead and covers all areas in the cubicle.
• Shower Details View
  • There is an adjustable, detachable shower head at a suitable height for a wheelchair user.
  • There is no shower seat.
  • There are no dropdown rails for the shower.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin tap type is lever mixer.
  • The soap dispenser is 96cm from the floor.
  • The hand dryer is 94cm from the floor.
  • The facility has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin, a sanitary bin, a wheel in shower, a padded back rest for the seat and a privacy screen.
  • There is a shelf located where it is not reachable for seated and standing users.
  • The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
  • The height of the coat hook is 181cm from the floor.
  • Wide tear off paper roll is not available.
  • There is not a visual fire alarm beacon within the toilet.
  • Lighting levels are moderate to good.

You are on Toilet with Adaptations (Visitor Centre - Accessible - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Visitor Centre - Accessible - Left Hand Transfer)

• This toilet is located ahead from the visitor centre entrance, up the ramp to the exhibit area, then right into the toilet area.
• There is step-free level access into the toilet.
• This toilet is approximately 30m from the visitor centre entrance.
• There is Braille, pictorial and written text signage on or near the door.
• The door is automatic, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 90cm.
• The door has a push pad lock.
• Internally the door has a high colour contrast.
• The dimensions of the cubicle are 158cm x 306cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 89cm from the side of the toilet pan to the wall.
• There is a push button flush in the centre of the cistern.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 45cm.
• The height of the toilet roll holder is 89cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 96cm.
• The height of the hand dryer is 96cm.
• There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
• There is a shelf located where it is reachable for seated and standing users.
• The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
• The cubicle has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
• The height of the coat hook is 170cm from the floor.
• The following have a high colour contrast with their surroundings: the floor, the toilet seat and the internal door.
• The following have a less clear colour contrast with their surroundings: the dropdown rail and all grab rails.
• Lighting levels are moderate to good.

You are on Standard Toilet (Visitor Centre). Skip to the next section.

Standard Toilet (Visitor Centre)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 91cm.
• Internally the door has a high colour contrast.
• The male standard toilet was surveyed.
• There is also a female toilet in the same location.
• The width of the widest cubicle door opening is 76cm.
• There is an ambulant cubicle available with a horizontal grab rail on the left, a vertical grab rail on the left and a dropdown rail on the right.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Parent and Baby Room / Baby Feeding Room (Visitor Centre). Skip to the next section.

Parent and Baby Room / Baby Feeding Room (Visitor Centre)

• There is step-free level access into the room.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 92cm.
• Internally the door has a high colour contrast.
• The height of the baby change table is 74cm.
• The wash basin tap type is sensor.
• There is a chair with armrests available in the room.
• Waste bins include: a nappy bin.

You are on Exit (Visitor Centre to Blue Trail). Skip to the next section.

Exit (Visitor Centre to Blue Trail)

• The exit is located at the rear of the visitor centre.
• There is step-free level access at the exit.
• There are double automatic doors which open away from you.
• The width of the opening is 146cm.

You are on Entrance (Car Park 1 Toilets). Skip to the next section.

Entrance (Car Park 1 Toilets)

• The entrance surveyed is located at the side of the hotel facing the visitor centre.
• There is step-free access via slope at the entrance.
• The steep slope is between 75cm and 150cm wide.
• There are double manual doors (with one door locked) which is permanently open.
• The width of the opening is 90cm.

You are on Toilet with Adaptations (Car Park 1 - Accessible - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Car Park 1 - Accessible - Left Hand Transfer)

• This toilet is located ahead and to the left from the car park 1 toilets entrance.
• There is step-free level access into the toilet.
• This toilet is approximately 2m from the car park 1 toilets entrance.
• There is Braille and pictorial signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 85cm.
• The door has a locking handle.
• The dimensions of the cubicle are 198cm x 270cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 126cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 98cm.
• The wash basin tap type is twist turn mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 99cm.
• The height of the hand dryer is 105cm.
• The height of the baby change is 73cm.
• There is a pull cord emergency alarm but it was tied up at the time of the survey.
• There is not a shelf.
• The cubicle has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have coat hooks.
• The following have a high colour contrast with their surroundings: the internal door, the floor, the dropdown rail and some grab rails.
• The following have a less clear colour contrast with their surroundings: some grab rails and the toilet seat.
• Lighting levels are moderate to good.

You are on Standard Toilet (Car Park 1). Skip to the next section.

Standard Toilet (Car Park 1)

• There is step-free level access into the toilet.
• The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
• The width of the door opening is 86cm.
• Internally the door has a high colour contrast.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 60cm.
• The wash basin tap type is twist turn mixer.
• Lighting levels are moderate to good.
• There are hand dryers.