Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a historic house.
- The most accessible entrance has steps and doors permanently held open.
- This entrance is the entrance at the front of the house.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is stepped access once inside.
- There is step free access to the first room on the tour.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: Braille information, a companion/carer discount, a virtual tour and sensory packs.
- The sensory pack includes: ear defenders, fidget toys and magnifying glass. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is next to the bookshop. View information about this toilet (new tab).
Route to (the House)
- Take the path at the end of the car park. There are bollards with low contrast at either end of the path.
Turn right on to the service road where the crossing is marked.
Follow the road round to the left, this becomes the drive. There is a steep slope here.
Continue along the drive until you at a gated entrance signed "Drop Off Point".
Go through the gate and continue straight ahead until you arrive at the house.
. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are compact earth, tarmac and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the hall.
- There is stepped access at the entrance.
- There are 4 steps, which are unmarked, with no handrails.
- Some of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors which are permanently open.
- The width of the opening is 120cm.
- The entrance opening has a minimum height of 200cm.
Visitor Reception
- There is step-free level access into the area.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 79cm.
- Internally the door has a low colour contrast.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 88cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are chairs with armrests available in the visitor reception.
- Services/facilities available include: a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 82cm.
- The exit door leads to the start of the tour.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 1 hour.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour and a photo album.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: pictorial and information board.
- The tour does not have a hearing assistance system.
- There are bench seats and chairs without armrests at regular intervals along the tour.
- The following furniture is permanently fixed: some of the chairs.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are varied throughout the tour route.
- There are level changes accessed by steps on the ground floor.
The kitchen on the lower ground floor is open occasionally. This is accessed by stairs.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and magnifying glass.