Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access and a door permanently held open.
- This entrance is on the right as you head towards the courtyard.
- There is step-free access once inside.
- There is not a member of staff available for help and assistance.
- The following are also available: on site-transport.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located in the courtyard, to the left of the tea room entrance. View information about this toilet (new tab).
- Additional toilet facilities with adaptations for disabled people are located to the rear left of the visitor centre. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- There are charges to borrow the cycles.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
Route to (Nelly Woolly's Books)
- From the Blue Badge parking area, turn right.
The entrance to the bookshop is on the left. - The route to the area is step-free level.
- Path surfaces along the route are tarmac.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Shop
- There is step-free level access into the shop.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 82cm.
- Internally the door has a high colour contrast.
- The majority of aisle widths are over 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around some of the shop.
- Access around the shop is via a steep ramp/slope.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 89cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter does not have a hearing assistance system.
- Payment is made via a donation box on the counter.