Access Guide
Summary
- View information about opening hours.
- This entrance is Squires Pantry in the right corner of the courtyard.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is on the right of the Visitor Reception for the Hall. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from any of the Visitor Receptions.. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters and a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from any of the Visitor Receptions.. View more information about booking and collection of equipment.
Route to (Squire's Pantry and Kiosk)
- From the Visitor Reception (car park) continue through the car park along the path towards the Hall and Courtyard.
Go through the Courtyard and the Squire's Pantry is on the right and Squire's Kiosk is in the right corner. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are compact earth and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (Squire's Pantry)
- The entrance surveyed is located on the right of the courtyard.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There are double manual doors which are permanently open.
- The width of the opening is 195cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm
Eating and Drinking (Squire's Pantry)
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 92cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are high tables, chairs without armrests and high stools available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 72cm.
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.
Entrance (Squire's Kiosk)
- The entrance surveyed is located in the right corner of the courtyard.
- There is step-free level access at the entrance.
- There are double manual doors which are permanently open.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm
Eating and Drinking (Squire's Kiosk)
- This is a kiosk which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, two handled cups, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 92cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- All flooring in the area is smooth and even.
Outdoor Seating Areas
- The following outdoor areas are available: patio.
- The surface of the outdoor seating area includes a hard surface.
- Facilities in this area include: a patio table and seats with armrests.
- The surface height of the table is 76cm.
Picnic Area
- The following information describes the picnic area located in front of the Courtyard.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are not available.
- The standard height for the underside of picnic tables is 66cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to grass.