Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope and a manual door.
- This entrance is at the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: step free standard toilets, an accessible toilet for the use of everyone and a parent and baby room.
- The toilet with adaptations for disabled people surveyed can be found around to the right side of the building..
- This toilet with adaptations for disabled people is approximately 10m from the tearoom entrance..
- The standard toilets surveyed can be found around to the right side of the building.
- There is a separate exit.
- The exit has a manual door and a steep ramp/slope.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, accessible maps and sensory maps.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (the Old Stables Tearoom)
- From the visitor reception exit, head up the main path to the right.
At the Discovery Cabin, take the lower path and follow it all the way round, up a steep slope, and the tearoom is ahead. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and bonded gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
- The visitor shuttle can take people to the top of the main steep slope, but not all the way to the tearoom.
Picnic Area
- The following information describes the picnic area located in front of the tearoom.
- Access into the area is via a steep ramp/slope.
- The slope is over 150cm wide, with no handrails.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 65cm.
- The distance between the floor and the underside of the highest picnic table is 71cm.
- The standard height for the underside of picnic tables is 71cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is no step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to compacted earth and grass.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free access via ramp at the entrance.
- The steep ramp is over 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a tea room which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 92cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Exit
- The exit is located at the far end of the seating area.
- There is step-free access via ramp at the exit.
- There is a single manual door which opens towards you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the exit with a height of less than 1.5cm.
- There is a steep ramp between 75cm and 150cm wide beyond the exit, with no handrails.
Ramp or Slope (to the Accessible Toilet, Female Standard Toilet and Parent and Baby Room)
- The ramp is steep and between 75cm and 150cm wide.
- The ramp does not have handrails.
Toilet with Adaptations (Old Stables Tearoom - Accessible - Left Hand Transfer)
- This toilet is located around to the right side of the building.
- There is step-free level access into the toilet.
- This toilet is approximately 10m from the tearoom entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 93cm.
- The door has a lever twist lock.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The dimensions of the cubicle are 194cm x 265cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 124cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 101cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 103cm.
- The height of the towel dispenser is 126cm.
- The height of the hand dryer is 109cm.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 123cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
- Lighting levels are moderate to good.
Standard Toilet (Old Stables Tearoom)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 96cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 72cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
Parent and Baby Room / Baby Feeding Room (Old Stables Tearoom)
- There is step-free level access into the room.
- The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 85cm.
- Internally the door has a medium colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The height of the baby change table is 102cm.
- The wash basin tap type is lever mixer.
- There is no seating available in the room.
- Waste bins include: a nappy bin and a general waste bin without lid.