Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is on the right hand side of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a clearly signed hearing assistance system and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located on the right of the shop. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- The tramper can be pre-booked to guarantee availability by phone or email.
If it's not pre-booked it can be hired on the day.
Only allow 1 booking is available per day, with no time limit on booking or use.
Users must be over 14 years old.
The venue is not a part of any pre-approval tramper schemes.
Route to (the Tea-room)
- From the visitor centre follow the main drive downhill and pass through the gate next to the cattle grid.
Continue right and go under the archway.
The tea-room is on the left. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and cobbles.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance
- The entrance surveyed is located at the front right of the building.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 89cm.
Eating and Drinking
- This is a tea room which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 90cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- The following furniture is permanently fixed: some of the chairs.
- All flooring in the area is smooth and even.