Access Guide

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Summary

View information about opening hours.
Amenities in this area include: exhibition rooms.
The most accessible entrance has steps, a steep ramp/slope, a manual door and a door permanently held open.
This entrance is in the side of the castle wall, off the path to the right.
There is stepped access once inside.
Rooms off the main room all have stepped access.
There is not a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is on the right of the shop and 17th century stables. View information about this toilet (new tab)
Additional toilet facilities with adaptations for disabled people are to the right of the castle entrance. View information about this toilet (new tab).

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
The trampers need to be booked prior to visiting.

Go up the hill from the visitor reception.
Turn right and then left through a black gate which is permanently held open.
Take the path on the right up the steep hill and go under the archway.
The crypt will be on the right after the bookshop.
The route to the area is step-free via a very steep ramp/slope.
Path surfaces along the route are tarmac.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

The entrance surveyed is located in the side of the castle wall, off the path to the right.
There is stepped access at the entrance.
The steep slope is between 75cm and 150cm wide.
There are 2 steps, which are unmarked, with a handrail on the right going up.
The handrail does not cover all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).
There is a single manual door which is permanently open.
The width of the opening is 92cm.

The majority of walkway widths are between 120cm and 180cm.
There is background noise here.
The following may be experienced on the tour: sudden loud noises.
Exhibit information includes the following formats: pictorial, information board and television/screen.
The exhibits do not have hearing assistance systems.
There is step-free level access around some of the area.
All rooms off the main room have stepped access.
There are stools and chairs without armrests available in the area.
The following furniture is permanently fixed: some of the chairs.
Flooring in the area is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
Lighting levels are low.