Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is on the right of the shop and 17th century stables. View information about this toilet (new tab)

At this location the following are free to access for all visitors: the parklands.
At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Bridgwater.
Bridgwater Station is approximately 25 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
This is an open air car park with a tarmac, gravel and compacted gravel surface.
Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
There are clearly presented payment signs.
Maps and information boards are not available.
There are 3 Blue Badge parking bays.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm.
There is no hatched zone.
The nearest Blue Badge bay is 10m from the visitor reception.
Obstacles from the car park include: slopes/ramps and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is not a designated drop-off point.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
The trampers need to be booked prior to visiting.

Access into the area is via steps and a slight ramp/slope (which bypasses any steps).
The ramp is between 75cm and 150cm wide, with a handrail on the left going up.
There are 3 steps, which are unmarked, with handrails on both sides.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 172cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
The flooring is not smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 105cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are stools available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are bright.
The exit door is manual, opens inwards and has a high colour contrast with the surrounding walls.
The width of the exit door opening is 84cm.

Access into the area is via steps and a steep ramp/slope.
The slope is over 150cm wide.
There are 2 steps, which are unmarked, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 76cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
All flooring is smooth and even.
There is step-free level access to the counter.
The height of the counter is 92cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
The steep sloped pathway leads from the main visitor reception to this ticket office.
Staff will come out to greet / serve any visitors who cannot manage the steps.