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Dudmaston - Orchard Tea Room

Quatt, near Bridgnorth, Shropshire, WV15 6QN

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access and a door permanently held open.
  • This entrance is to the left of the building.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found to the right of the tea room.
  • This toilet with adaptations for disabled people is approximately 1m from the toilet block entrance.
  • The standard toilets surveyed can be found to the right of the tea room.
  • There is a separate exit.
  • The exit has a slight ramp/slope and a door permanently held open.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, activity sheets and communication cards.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • Pre-booking the tramper in advance either by email or telephone is recommended.

Route to (the Orchard Tea Room)

  • After exiting visitor reception bear left then go through the gap at the end of the large wall.
    Follow the path until you reach a large building.
    The entrance to the tea room will be on the left.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are tarmac and gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Picnic Area (Grass Area)

  • The following information describes the picnic area located on the grassed area opposite the entrance to the tea room.
  • There is step-free level access into the area.
  • There are picnic tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The distance between the floor and the underside of the lowest picnic table is 66cm.
  • The distance between the floor and the underside of the highest picnic table is 68cm.
  • The surface height of the lowest table is 74cm.
  • The surface height of the highest table is 74cm.
  • The following furniture is permanently fixed: all of the chairs and all of the tables.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to grass.

Picnic Area (Gravel Area)

  • The following information describes the picnic area located on the gravelled area to the right as you face the tea room.
  • There is step-free level access into the area.
  • There are tables.
  • No chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The distance between the floor and the underside of the lowest picnic table is 68cm.
  • The distance between the floor and the underside of the highest picnic table is 68cm.
  • The surface height of the lowest table is 72cm.
  • The surface height of the highest table is 72cm.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to gravel.

Entrance

  • The entrance surveyed is located to the left of the building.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 99cm.

Eating and Drinking

  • This is a tea room which serves hot and cold snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 87cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 76cm.
  • All flooring in the area is smooth and even.

Exit

  • The exit is located in the centre of the building.
  • There is step-free access via ramp at the exit.
  • There is a single manual door which is permanently open.
  • The width of the opening is 86cm.
  • There is a slight ramp between 75cm and 150cm wide beyond the exit, with no handrails.

Changing Places (Orchard Tea Rooms - Visitor Welcome)

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is step-free level access into the facility.
    • There is Braille, pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
    • The width of the door opening is 104cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
    • The door has a horizontal grab rail.
    • The dimensions of the facility are 260cm x 500cm.
    • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There are lateral transfer spaces on both sides of the seat.
    • The transfer space on the right as you face the toilet is 120cm.
    • The transfer space on the left as you face the toilet is 200cm.
    • The following grab rails are available: a horizontal grab rail on the door and vertical grab rails on both sides of the toilet.
    • There is a dropdown rail on both sides of the seat.
    • The following have a high colour contrast with their surroundings: some grab rails, all dropdown rails, the floor and the toilet seat.
    • The following have a less clear colour contrast with their surroundings: some grab rails.
    • The toilet seat is 48cm above the floor.
    • There is a spatula flush on the right transfer side.
    • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
    • The height of the toilet roll holder is 90cm.
    • The toilet has a cistern.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted and height-adjustable.
    • The length of the facility changing bench is 180cm.
    • The changing places hoist is powered overhead and covers all areas in the cubicle.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin tap type is lever mixer.
    • The towel dispenser is 94cm from the floor.
    • The hand dryer is 90cm from the floor.
    • The facility has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin and a privacy screen.
    • There is a shelf located where it is reachable for seated and standing users.
    • The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and scroll to the Stoma Friendly tab in the right hand pane.
    • The coat hooks are 105cm and 140cm from the floor.
    • Wide tear off paper roll is available.
    • The height of the wide paper roll dispenser is 90cm.
    • There is not a visual fire alarm beacon within the toilet.
    • Lighting levels are moderate to good.
    • The changing places facility is located between the visitor welcome building and the Orchard Café.

Toilet with Adaptations (Orchard Tea Room - Ambulant - Right Hand Transfer)

  • This toilet is located to the right of the tea room.
  • Access into the toilet is via a steep ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • This toilet is approximately 1m from the toilet block entrance.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens both ways and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 81cm.
  • The door has a twist lock.
  • The dimensions of the cubicle are 157cm x 165cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 96cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and towel dispenser.
  • The height of the toilet seat above floor level is 53cm.
  • The height of the toilet roll holder is 93cm.
  • The wash basin tap type is lever.
  • The height of the wash basin is 79cm.
  • The height of the soap dispenser is 98cm.
  • The height of the towel dispenser is 90cm.
  • The height of the baby change is 96cm.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is not a shelf.
  • The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 150cm from the floor.
  • The following have a high colour contrast with their surroundings: some grab rails and the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail and the toilet seat.
  • Lighting levels are low.

Standard Toilet (Orchard Tea Room)

  • Access into the toilet is via a steep ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 80cm.
  • Internally the door has a low colour contrast.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 60cm.
  • The wash basin tap type is sensor.
  • Lighting levels are moderate to good.
  • There are hand dryers.