Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and an open entrance with no doors.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found next to the café.
- The standard toilet surveyed can be found next to the café.
Admissions
- At this location the following are free to access for all visitors: the woodland site.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- Parking is free for National Trust members and Blue Badge holders but chargeable for all other visitors.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Kidderminster.
- Kidderminster Station is approximately 12 miles away.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking (Comer Woods)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a compacted gravel surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are more than 10 Blue Badge parking bays.
- Obstacles from the car park include: uneven surfaces, slopes/ramps, a road crossing and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (The Sawmill)
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces.
- This is an open air car park with a loose chippings and compacted gravel surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: uneven surfaces, grass and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (Hampton Loade)
- This site has a car park.
- This is an open air car park with a loose chippings and compacted gravel surface.
- Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: loose chippings, grass and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass, activity sheets and communication cards.
- You can borrow these from the café. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the café. View more information about booking and collection of equipment.
- A sensory bottle, wooden articulated caterpillar, textured flashing ball, clipboard and colouring pencils are also included in the sensory bag.
The tramper is free to borrow but must be booked in advance via email or telephone.
Route to (the Café)
- Follow the path through the woods at the eastern end of the Comer Woods car park.
Follow the path as it crosses over a track.
Eventually the path will break out of the trees and the café and seating area will be observed ahead. - The route to the area is step-free level, is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
- Path surfaces along the route are compact earth, gravel and grass.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- Access into the area is via a slight ramp/slope.
- The slope is over 150cm wide.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 114cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, a mixture of chairs with and without armrests and picnic tables available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and gravel.
Toilet with Adaptations (Café - Accessible - Right Hand Transfer)
- This toilet is located next to the café.
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 101cm.
- The door has a push pad lock.
- The dimensions of the cubicle are 158cm x 297cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 71cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 100cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 74cm.
- The height of the soap dispenser is 86cm.
- The height of the hand dryer is 101cm.
- The height of the baby change is 86cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: all grab rails, the floor and the dropdown rail.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the internal door.
- Lighting levels are low.
Standard Toilet (Café)
- There is step-free level access into the toilet.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 86cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 64cm.
- The wash basin tap type is lever mixer.
- Lighting levels are low.
- There are hand dryers.