Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is at the front of the café.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and a standard toilet.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the Garden Gate Café.
- This toilet with adaptations for disabled people is approximately 11m from the entrance to the Garden Gate Café.
- The standard toilet surveyed can be found at the rear of the Garden Gate Café.
- There is a separate exit.
- The exit has step-free level access.
Equipment and Resources to Borrow
- Equipment cannot be borrowed or hired.
- Powered mobility vehicles cannot be borrowed or hired.
Entrance (The Garden Gate Café)
- The entrance surveyed is located at the front of the café.
- There is step-free access via slope at the entrance.
- The slight slope is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 94cm.
- The entrance opening has a minimum height of 200cm.
Eating and Drinking (The Garden Gate Café)
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus and menu boards.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- The counter is 93cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- Tables are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- All flooring in the area is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Toilet with Adaptations (Left Hand Transfer)
- This toilet is located at the rear of the café.
- There is step-free level access into the toilet.
- This toilet is approximately 11m from the café entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 91cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 148cm x 238cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The lateral transfer space is 77cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 49cm.
- The height of the toilet roll holder is 103cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 103cm.
- The height of the hand dryer is 101cm.
- The height of the baby change is 93cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 168cm from the floor.
- The following have a high colour contrast with their surroundings: the floor, some grab rails, the dropdown rail, the toilet seat and the internal door.
- The following have a less clear colour contrast with their surroundings: some grab rails.
- Lighting levels are moderate to good.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The shared standard toilet was surveyed.
- The width of the widest cubicle door opening is 80cm.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are hand dryers.
Outdoor Seating Areas
- The following outdoor areas are available: patio.
- There is step-free level access to the outdoor seating area.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 91cm.
- The door has a minimum height of 200cm.
- The surface of the outdoor seating area includes a hard surface.
- Facilities in this area include: a table, seats without armrests and seats with armrests.
- There is not a seat at a suitable height for a wheelchair user to transfer.
- The height of the seat is 43cm.
- The surface height of the table is 74cm.
- The distance between the floor and the underside of the tables is 68cm.
- There is room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).