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TEMP SITE TO INTEGRATE WITH NEW UI DB

Crook Hall Gardens - Arrival and Parking

Frankland Lane, Sidegate, Durham, DH1 5SZ

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this area include: a reception.
  • There is restricted headroom and restricted room to manoeuvre at this property.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, a companion/carer discount and maps.
  • This site is not part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is at the rear of the garden gate café. View information about this toilet (new tab).

Admissions

  • At this location the following are free to access for all visitors: Toilets.
  • At this location the following areas are free to access for National Trust members but payable for everyone else: All.
  • At this location the following areas require payment from everyone (including National Trust members): Parking and gardens.
  • This site offers companion or carer discounts.

Public Transport

Parking

  • This site has a car park.
  • This is an open air car park with a tarmac and compacted gravel surface.
  • Parking is free for National Trust members and Blue Badge holders, but charges apply for all other visitors.
  • There are clearly presented payment signs.
  • Maps and information boards are available.
  • There are 3 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 410cm.
  • There is a hatched zone on one side but not to the rear.
  • The hatched zone is under 120cm wide.
  • The nearest Blue Badge bay is 20m from the gardens entrance.
  • Obstacles from the car park include: slopes/ramps.
  • There are not parent and child parking bays available.
  • There is not a designated drop-off point.

Equipment and Resources to Borrow

  • Equipment cannot be borrowed or hired.
  • Powered mobility vehicles cannot be borrowed or hired.

Visitor Centre (Welcome Hut)

  • Access into the area is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 65cm.
  • Internally the door has a low colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • There is step-free level access around the visitor centre.
  • The majority of aisle widths are under 150cm.
  • There is no room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the visitor centre.
  • All flooring is smooth and even.
  • There is step-free level access to the counter.
  • The counter does not have a hearing assistance system.
  • There are tables and chairs without armrests available in the visitor centre.
  • Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is an adjustable counter that has a height range between 76cm and 90cm.