Access Guide

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Summary

View information about opening hours.
Amenities in this building include: lockers for visitors, for which £1 is required.
The most accessible entrance has step-free level access, manual doors and doors permanently held open.
This entrance is to the side of the building.
There is step-free access once inside.
There is not a member of staff available for help and assistance.
The following are also available: seating.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is adjacent to Carpenters Tea Room. View information about this toilet (new tab)
Additional toilet facilities with adaptations for disabled people are in the castle, near the dining room. View information about this toilet (new tab).

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.

Exit the visitor reception and follow the path to the left.
Cross the driveway and continue ahead.
Pass through an archway and continue ahead down a long slope.
Halfway down, turn right and the bookshop is located on the left.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac, gravel and cobbles.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
The visitor shuttle can carry a folded manual wheelchair.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 120cm.
Internally the door has a medium colour contrast.
The majority of aisle widths are over 150cm.
Flooring in the shop is not smooth and even.
Where the flooring is not smooth or even, this is due to uneven paving/tiles.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is a second entrance door. The door is manual, permanently held open and has a poor colour contrast with the surrounding walls. The width of the door opening is 86cm. Internally the door has a low colour contrast. Payment for books is via an honesty box. In the shop lobby, there are lockers for visitors to use, for which £1 is needed. Heights of the lockers vary from 35cm to 162cm.