Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and manual doors.
- This entrance is at the front of the building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found externally, adjacent to the tea room.
- This toilet with adaptations for disabled people is approximately 20m from the tea room entrance.
- The standard toilet surveyed can be found externally, adjacent to the tea room.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
Route to (Carpenters Tea Room)
- Exit the visitor reception and take the pathway to the right up a steep
slope.
Cross a driveway and continue up a steep slope, through a gap and into a courtyard.
The tea room is located on the right. - The route to the area is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac and gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
- The majority of paths are wide enough for a wheelchair, however, the gap into the courtyard is 100cm wide.
The visitor shuttle can take visitors up to the gap and can carry a folded manual wheelchair.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 94cm.
- There is a second manual door which opens away from you.
- The width of the opening is 90cm.
Eating and Drinking
- This is a tea room which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: menu boards.
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 96cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- There is an outside seating area which is for the use of tea room customers only.
The surface height of the tables is 75cm with the underside at a height of 68cm.
Toilet with Adaptations (Tea Room Area - Ambulant - Left Hand Transfer)
- This toilet is located externally, adjacent to the tea room.
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- This toilet is approximately 20m from the tea room entrance.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a locking handle.
- The dimensions of the cubicle are 154cm x 210cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 73cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- There is a dropdown rail on both sides of the seat.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 45cm.
- The height of the toilet roll holder is 97cm.
- The wash basin tap type is lever.
- The height of the wash basin is 77cm.
- The height of the soap dispenser is 97cm.
- The height of the hand dryer is 102cm.
- The height of the baby change is 89cm.
- There is no emergency alarm.
- There is a shelf located where it is not reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 171cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door.
- The following have a less clear colour contrast with their surroundings: all dropdown rails, the toilet seat and the floor.
- Lighting levels are low.
Standard Toilet (Tea Room Area)
- Access into the toilet is via a slight ramp/slope.
- The slope is over 150cm wide, with no handrails.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 86cm.
- Internally the door has a medium colour contrast.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 77cm.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.