Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: exhibition rooms and historic interiors.
- The most accessible entrance has steps and a slight ramp/slope (which bypasses any steps).
- This entrance is at the front of the house.
- There are 2 floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There are 16 steps with a handrail on the right going down to access the scullery and games room.
There are 16 steps with a handrail on the right going down to access the plunge bath.
There are steps along the corridor on the first floor. - There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, Braille information, a clearly signed hearing assistance system, a safe or quiet space, a virtual tour and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found behind the house.
- The standard toilets surveyed can be found behind the house.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, magnifying glass and activity sheets.
- You can borrow these from the shop, business support or the house. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (the House)
- Go through the upper level of the main car park and turn left towards the house.
Go through both archways and turn right to the house entrance. - The route to the area is step-free level, is step-free via a slight ramp/slope and is step-free via a very steep ramp/slope.
- Path surfaces along the route are tarmac, gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is an accessible shuttle which can take visitors to this area.
Entrance
- The entrance surveyed is located at the front of the house.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- The ramp overcomes the steps.
- There are 2 steps, which are unmarked, with no handrails.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There are double manual doors which are permanently open.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Tour
- The tour is self-guided but volunteers/staff are available to provide additional information.
- The tour takes approximately 60 minutes.
- There is stepped access along the tour route.
- The majority of walkway widths are between 120cm and 180cm.
- The tour can not be adapted to avoid inaccessible areas.
- Areas with stepped access only can be experienced by visitors via a virtual tour.
- There is no (or very little) background noise along the tour route.
- Tour information includes the following formats: information booklets, Braille, information board, television/screen, audio description and interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm).
- The tour has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are armchairs and bench seats at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low throughout the tour route.
- There are 16 steps with a handrail on the right going down to access the scullery and games room.
There are 16 steps with a handrail on the right going down to access the plunge bath.
There are steps along the corridor on the first floor.
Stairs
- The floors which are accessible by stairs are G, 1, 2.
- There are more than 20 steps between floors.
- The steps are not clearly marked with a handrail on the right going up.
- The highest step is 16cm high.
- Lighting levels are moderate to good.
- There is no handrail on the stairs between the first to second floor.
Toilet with Adaptations (House - Ambulant - Right Hand Transfer)
- This toilet is located behind the house.
- There is step-free level access into the toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 92cm.
- The door has a twist lock.
- The dimensions of the cubicle are 150cm x 204cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 76cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder, wash basin and soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 43cm.
- The height of the toilet roll holder is 86cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 100cm.
- The height of the hand dryer is 92cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror and a sanitary bin.
- There are coat hooks in the toilet at 128cm and 153cm from the floor.
- The following have a high colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the internal door, all grab rails and the toilet seat.
- Lighting levels are moderate to good.
- There is a single permanently held open door leading to the area the toilets are in.
Standard Toilet (House)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- Internally the door has a low colour contrast.
- The male and female standard toilets were surveyed.
- The width of the widest cubicle door opening is 67cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility at a suitable height for a wheelchair user.
- There is a single permanently held open door leading to the area the toilets are in.