Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and doors permanently held open.
- This entrance is at the front of the stables.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a hearing assistance system which is not signed.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located in the toilet block off the stable yard. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- The mobility vehicle is not bookable in advance, and only available on a first come, first served basis.
Route to
- Follow the path from visitor reception over the bridge.
Continue along the path to the stable yard entrance.
Once through the stable yard entrance continue ahead.
The café will be on the left. - The route to the area is step-free level and is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac, concrete and gravel.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the stables.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide.
- There are double manual doors which are permanently open.
- The width of the opening is 102cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: takeaway cups and a portable card machine for payment.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high without a tray rail.
- The counter is 95cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables, high tables, high stools and chairs without armrests available in the seating area.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 76cm.
- The following furniture is permanently fixed: some of the tables.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.