Access Guide

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Summary

View information about opening hours.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: a large map in the car park and an information board in the car park.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the toilet block off the stable yard. View information about this toilet (new tab).

At this location the following areas are free to access for National Trust members but payable for everyone else: all of the site.
This site offers companion or carer discounts.

There is not a bus stop within approximately 150m of the site.
The nearest train station is Redditch.
Redditch Station is approximately 6 miles away.
For the latest travel options and information you can plan your travel using Traveline (opens new tab).

This site has a car park.
The vehicle route from the main road to the car park includes: uneven surfaces, potholes and speed bumps.
This is an open air car park with a tarmac, grass and gravel surface.
Parking is free for all users.
Maps and information boards are available.
There are 9 Blue Badge parking bays.
Obstacles from the car park include: loose chippings and a lack of pedestrian walkways to cross the car park.
There are not parent and child parking bays available.
There is a designated drop-off point without a dropped kerb.
The drop-off is in front of the stable yard entrance.

You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders and fidget toys.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
The mobility vehicle is not bookable in advance, and only available on a first come, first served basis.

Access into the area is via steep ramps/slopes.
The ramp is between 75cm and 150cm wide, with no handrails.
The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
The width of the door opening is 136cm.
Internally the door has a low colour contrast.
There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
There is step-free level access around the area.
The majority of aisle widths are over 150cm.
There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
Some of the flooring is smooth and even.
Where the flooring is not smooth or even, this is due to carpet.
There is step-free level access to the counter.
The height of the counter is 105cm.
There is not a low level section at a suitable height for a wheelchair user.
The counter is placed in front of a patterned background.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There are tables and stools available in the visitor reception.
Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
There is background noise here which varies, depending on the time of day.
Lighting levels are moderate to good.

The exit is located on the right side of visitor reception.
There is step-free access via ramp at the exit.
There is a single manual door which is permanently open.
The width of the opening is 84cm.
There is a steep ramp between 75cm and 150cm wide beyond the exit, with no handrails.