Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a step, a steep ramp/slope and a door permanently held open.
- This entrance is located off the stable yard.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating and a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found in the toilet block off the stable yard.
- The standard toilet surveyed can be found in the toilet block off the stable yard.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: an off-road/all-terrain mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- The mobility vehicle is not bookable in advance, and only available on a first come, first served basis.
Route to (Coughton Kitchen Café)
- Follow the path from visitor reception over the bridge.
Continue along the path to the stable yard entrance.
Once through the stable yard entrance, the café is on the right. - The route to the area is step-free level and is step-free via a steep ramp/slope.
- Path surfaces along the route are tarmac, gravel and paving stones.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Picnic Area
- The following information describes the picnic area located off the stable yard.
- There is step-free level access into the area.
- There are tables and picnic tables.
- Some chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 65cm.
- The distance between the floor and the underside of the highest picnic table is 67cm.
- The surface height of the lowest table is 71cm.
- The surface height of the highest table is 73cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- There is step-free level access around the area.
- Some of the surface in the picnic area in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles, grass, gravel and loose chippings.
Entrance (Kitchen Café)
- The entrance surveyed is located on the left side of the house.
- There is stepped access at the entrance.
- The steep ramp is between 75cm and 150cm wide, with no handrails.
- There is 1 step, which is clearly markedno handrails.
- The step is not at the recommended height (between 15cm - 18cm).
- There is a single manual door which is permanently open.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the entrance with a height of less than 1.5cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: takeaway cups, two handled cups, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There is background noise here which varies, depending on the time of day.
- There is a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 98cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around some of the seating area.
- There are coffee tables, tables, armchairs, sofas, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 77cm.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
- Additional seating which does not have step-free level access is located next to the café.
- Some of the seating area has stepped access.
Entrance (Stable Yard Toilet Block)
- The entrance surveyed is located at the front of the toilet block.
- There is step-free access via ramp at the entrance.
- The steep ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the entrance with a height of more than 1.5cm.
Toilet with Adaptations (Stable Yard Toilet Block - Ambulant - Transfer Both Sides)
- This toilet is located in the toilet block off the stable yard.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 85cm.
- The door has a locking handle.
- The dimensions of the cubicle are 260cm x 218cm and it does not have a 150cm x 150cm turning space.
- There are lateral transfer spaces on both sides of the seat.
- The transfer space on the left as you face the toilet is 84cm.
- The transfer space on the right as you face the toilet is 136cm.
- There is a lever flush on the left transfer side.
- The following grab rails are available: a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on both sides of the seat.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 97cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 80cm.
- The height of the soap dispenser is 117cm.
- The height of the hand dryer is 113cm.
- The height of the baby change is 91cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a shelf located where it is reachable for seated and standing users.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
- The cubicle has: a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: some grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: all dropdown rails, the internal door and some grab rails.
- Lighting levels are moderate to good.
- The baby change table is outside of this room.
Standard Toilet (Stable Yard Toilet Block)
- Access into the toilet is via a steep ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 74cm.
- Internally the door has a low colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 59cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.