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Corfe Castle - Village Tea Room

The Square, Corfe Castle, Wareham, Dorset, BH20 5EZ

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a garden and a tea room.
  • The most accessible entrance has step-free level access, a manual door and a door permanently held open.
  • This entrance is the main entrance, at the front of the building.
  • There is stepped access once inside.
  • There are to steps to access the standard toilet.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: standard toilets.
  • The nearest toilet with adaptations for disabled people is adjacent to the Ticket Office. View information about this toilet (new tab)
  • The standard toilets surveyed can be found on the ground floor.
  • There is a separate exit.
  • The exit has steps and a manual door.
  • The entrance can be used to exit by visitors with limited mobility.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders.
  • You can borrow these from the ticket office. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the ticket office. View more information about booking and collection of equipment.
  • Walking poles are also available to borrow.

Route to (Village Tea Room)

  • From the Visitor Reception go through the gates, cross the road and enter the Wildlife Walk trail.
    Follow the trail all the way along the Corfe River until you reach The Square which is located at the top of a steep slope at the end of the trail.
    The Village Tea Room is located up the slope and on the left.
  • The route to the area is step-free via a slight ramp/slope, is step-free via a steep ramp/slope and is step-free via a very steep ramp/slope.
  • Path surfaces along the route are compact earth, tarmac, concrete, muddy and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.
  • There is an additional route to the Village Tea Room via East Street which involves steep slopes, a busy road and narrow pathways which aren't suitable for wheelchair users.

Entrance (Main Entrance)

  • The entrance surveyed is located at the front of the building.
  • There is step-free level access at the entrance.
  • There is a single manual door which is permanently open.
  • The width of the opening is 78cm.
  • There is a second manual door which opens towards you.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

Entrance (Garden Gate)

  • The entrance surveyed is located on West Street.
  • There is step-free access via slope at the entrance.
  • The steep slope is between 75cm and 150cm wide, with no handrails.
  • There is a single manual gate which opens away from you.
  • The width of the opening is 100cm.

Eating and Drinking

  • This is a tea room which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus and menu boards.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, easy grip cutlery, a portable card machine for payment and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter under 85cm high without a tray rail.
  • The counter is 83cm high.
  • There is step-free level access around the seating area.
  • There are tables and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 74cm.
  • All flooring in the area is smooth and even.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

Exit (Garden)

  • The exit is located in the centre of the tea room at the rear.
  • There is not step-free access at the exit.
  • There are 2 steps, which are unmarked, with a handrail on the left going up.
  • The handrail covers all steps.
  • The steps are not at the recommended height (between 15cm - 18cm) .
  • There is a single manual door which opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the exit with a height of more than 1.5cm.

Entrance (Standard Toilets)

  • The entrance surveyed is located at the rear of the Village Tea Room seating area.
  • There is stepped access at the entrance.
  • There are 2 steps, which are unmarked, with a handrail on the right going up.
  • The handrail covers all steps.
  • All of the steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which opens away from you.
  • The width of the opening is 58cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 72cm.
  • Internally the door has a medium colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 72cm.
  • The wash basin tap type is twist/turn.
  • Lighting levels are bright.
  • There are hand dryers.

Outdoor Seating Areas

  • The following outdoor areas are available: patio.
  • Access to the outdoor seating area is via steps.
  • There are 8 steps, which are unmarked, with no handrails.
  • The majority of pathway widths are under 120cm.
  • The surface of the outdoor seating area includes a hard surface.
  • Facilities in this area include: seats with armrests, a patio table and a picnic table with fixed seating.
  • There is a seat at a suitable height for a wheelchair user to transfer.
  • The surface height of the lowest table is 72cm.
  • The surface height of the highest table is 75cm.
  • The distance between the floor and the underside of the tables is 70cm.
  • There is room for a wheelchair user to manoeuvre within the seating area (150cm x 150cm).