Access Guide
Summary
- View information about opening hours.
- Amenities in this building include: a shop and a historic house.
- The most accessible entrance has manual doors and doors permanently held open.
- This entrance is the main entrance that is within the visitor reception.
- There are Ground floor, First floor and Second floor floors once inside.
- Other floors can be accessed via: stairs.
- There is step-free access to the ground floor only once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating and a virtual tour.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone and a standard toilet.
- There are 1 toilets with adaptations for disabled people.
- The toilet with adaptations for disabled people surveyed can be found to the right of the footpath as you head towards the visitor reception.
- This toilet with adaptations for disabled people is approximately 10m from the House entrance.
- The standard toilet surveyed can be found to the right of the footpath as you head towards the visitor reception.
- The entrance can be used to exit by visitors with limited mobility.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor reception. View more information about booking and collection of equipment.
- Powered mobility vehicles cannot be borrowed or hired.
Route to (Claydon House)
- On leaving the car park, turn left and continue following the path around to the visitor reception. The entrance to the house is through the visitor reception and on the left.
- The route to the area is step-free level.
- Path surfaces along the route are gravel and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance (House)
- The entrance surveyed is located to the left once inside the visitor reception.
- There is step-free level access at the entrance.
- There is a single manual door which are permanently open.
- The width of the opening is 92cm.
- There is a second manual door which is permanently open.
- The width of the opening is 78cm.
Tour
- The tour is guided.
- The tour takes approximately 30 minutes.
- There is step-free level access throughout the tour.
- The majority of walkway widths are between 120cm and 180cm.
- There is no (or very little) background noise along the tour route.
- Floor plans/maps are available for the tour route.
- The tour does not have a hearing assistance system.
- There are bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
- Some flooring along the tour route is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are varied throughout the tour route.
- The house is mainly free flow entry.
There are stepped areas on this house route but not the main tour.
A virtual tour is available for the inaccessible areas.
Stairs
- The floors which are accessible by stairs are 1st and 2nd floor.
- There are more than 20 steps between floors.
- The steps are not clearly marked with handrails on both sides.
- Lighting levels are moderate to good.
Shop
- There is step-free level access into the shop.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 132cm.
- Internally the door has a high colour contrast.
- The majority of aisle widths are over 150cm.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The counter does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- The exit door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the exit door opening is 98cm.
Exit (House)
- The exit is located at the rear of the house.
- There is step-free access via ramp at the exit.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There is a single manual door which opens towards you.
- The width of the opening is 95cm.