Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has steps, a slight ramp/slope and a manual door.
- This entrance is at the front of the visitor centre building.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is in the visitor centre. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders and fidget toys.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
Route to (Café)
- The café is located inside the visitor centre building. From the car park, proceed to the visitor centre building and enter via the stairs or ramp. Once inside the building, the café is on the left.
- The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac.
- The majority of the paths are not wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Entrance
- The entrance surveyed is located at the front of the visitor centre building.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with handrails on both sides.
- The ramp overcomes the steps.
- There are 4 steps, which are unmarked, with no handrails.
- All of the steps are not at the recommended height (between 15cm - 18cm).
- There is a single manual door which opens away from you.
- The width of the opening is 103cm.
Eating and Drinking
- This is a café which serves hot and cold meals and snacks.
- There is a counter where food and drink can be ordered and table service (on request only).
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: takeaway cups, two handled cups, a portable card machine for payment and large-handled cutlery.
- Lighting levels are moderate to good.
- There is no (or very little) background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high with a tray rail.
- The counter is 91cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around the seating area.
- There are tables and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a priority table.
- There are no tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 75cm.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.