Access Guide

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Summary

View information about opening hours.
Amenities in this building include: exhibition rooms, a shop and historic interiors.
The most accessible entrance has a slight ramp/slope and a door permanently held open.
This entrance is located to the right of the stepped main entrance for the Victorian Kitchen and Shop.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating, a clearly signed hearing assistance system and facilities for assistance dogs.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is next to the Gate House. View information about this toilet (new tab).

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reception. View more information about booking and collection of equipment.
There is no charge although a donation is appreciated for upkeep of the equipment.

From the Visitor Centre, cross the road using the dropped kerbs and enter the main property gate.
There is a slight slope either side of the road.
Continue 10m along the gravel path.
From here, either take the shuttle bus or continue on the gravel path to the House.
From the House, turn left and continue to the Victorian Kitchen and Shop on the right.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are tarmac, gravel and bonded gravel.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

The entrance surveyed is located at the front of the house, on the far left side.
There is step-free access via ramp at the entrance.
The slight ramp is under 75cm wide, with no handrails.
There are double manual doors (with one door locked) which is permanently open.
The width of the opening is 84cm.
There is a second manual door which is permanently open.
The width of the opening is 107cm.
There are 5 steps beyond the entrance, which are clearly marked, with a handrail on the left going up.
The handrail covers all steps.
Some of the steps are not at the recommended height (between 15cm - 18cm).

The entrance surveyed is located on the left side of the house, next to the shop and Victorian kitchen main entrance.
There is step-free access via ramp at the entrance.
The slight ramp is between 75cm and 150cm wide, with no handrails.
The ramp overcomes the step.
Please contact the shop staff via the bell at the shops and kitchens main entrance for use of the portable ramp.
There is 1 step, which is unmarkedno handrails.
This entrance has a bell.
Features at a suitable height for a wheelchair user include: the bell.
There are double manual doors which are permanently open.
The width of the opening is 115cm.

There is step-free level access into the shop.
The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
The width of the door opening is 85cm.
Internally the door has a high colour contrast.
The majority of aisle widths are under 150cm.
All flooring in the shop is smooth and even.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 91cm.
There is not a low level counter at a suitable height for a wheelchair user.
The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.